Reporting to the VP, Accounting Strategy and Operations, the Director of Credit and Collections will set credit policy, continuous monitoring of collection strategies utilizing credit management techniques to manage and control the company’s credit risk. This position directly impacts the Company’s growth and success by driving excellence in the order to cash processes and will identify, design, and drive execution across priorities and projects within Accounting Operations. The incumbent will be an important business partner, ensuring effective collaboration internally with other departments including Finance, Information Technology, Sales, and Customer Service and externally with customers and stakeholders.

• Build and lead the development of team members; establish clear team and individual objectives, provide coaching to employees through their personal growth in functional expertise, communication skills, and ability to interact with clients and peers.
• Lead and manage operations within the shared services function of credit and collections, ensuring effective and efficient delivery of services and mitigation of credit risk. Lead team to effectively drive and manage change in the organization. Develop and deliver projects and business cases to facilitate transformation or improvement in systems and processes.
• Direct the credit and collection of accounts by interfacing with internal and external contacts to resolve problems regarding outstanding accounts receivables, customer deductions, and credit evaluation of new and existing customers. Coordinate predictive modeling and analysis to rate the collectability of overdue accounts, to segment portfolios, and to allocate resources accordingly.
• Oversee the closing, reporting, planning, analysis, and day to day support of the credit to collections shared services organization. Records, updates, and reconciles related financial information for the Company’s bad debt reserve. Ensure data used in reporting, analysis and planning is accurate and complete for both internal and external stakeholders.
• Drive continuous process improvement within the credit to collections shared services organization, ensure compliance to all regulatory laws, policies and processing guidelines are efficient and aligned with business objectives. Develop, monitor, and improve key performance metrics to measure the quality and efficiency of the shared services organization.
• Develop and support strategic collaboration across business partners. Participates in cross-functional activities by establishing credibility immediately with staff and executive team peers. Be viewed as an effective developer of solutions to business challenges. Together with leadership, define the areas that need to be adjusted to reach objectives and goals. Develop a plan to drive change and serve as a role model leader to implement change. Provide technical financial expertise, advice, and knowledge to others.
• Build understanding and expertise in Southwire financial systems, date sources, uses and reports to continually improve and enhance business insight as well as ensure a strong controls framework. Build and maintain excellent relationships with the customer base, financial systems suppliers, and other organizations for trade references and credit agencies. Manages third party collection agencies and integration of the credit process with acquisitions.
• Facilitate an efficient budget / forecast process that is effective in achieving financial goals / targets.

• Bachelor’s degree Accounting, Finance, or related business degree
• CMA, CPA, Credit and/or AR specific certifications preferred
• 10+ years; experience in accounting, credit and collections or corporate finance; 10+ years’ experience in credit risk management, accounting, order to cash process excellence or financial shared services preferred.
• 5+ years of proven leadership experience.
• Solid understanding and experience with Generally Accepted Accounting Principles including internal controls and reporting.
• Must possess excellent verbal and written communication skills, proven business acumen, and exceptional interpersonal capabilities.
• Expert knowledge of Order to Cash business processes.
• Experience in leading M&A process for shared services organizations
• Knowledge of lean principles, demonstrated commitment to continuous improvement.
• Ability to lead multiple, large-scale projects and dynamically shift focus and reprioritize when needed.
• Proficient in Microsoft Suite including, Excel, Outlook, and PowerPoint
• Strong time management skills
• SAP Experience