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Director, Engineering – Shared Services
1 year ago
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Risepoint assists primarily regional universities in increasing their access and impact by making their academic programs available to students online. Founded in 2007, Risepoint’s mission is to expand access to high-quality, affordable, and workforce-relevant education, especially for working and adult students. Risepoint brings single-minded dedication to student success, an integrated set of services, and data-driven performance to our collaboration with university partners.
- Manage engineering team effectively to deliver projects.
- Partner closely with cross-functional teams including Product management and Infrastructure team to deliver project roadmaps as per planned schedules, backlog, and roadmap.
- Serve as a technical thought leader to provide direction on building solutions to meet product roadmap and business requirements.
- Develop and implement an Technology solutions to ensure platform security, scalability, and resilience.
- Implement engineering best practices to optimize development methods as well as increase predictability and product quality.
- Hire, inspire, engage, and retain team members in an execution focused culture. Mentor and develop talent for their career growth.
- Manage mentor, coach and develop the Engineering team members
- Troubleshoots and resolves functional and performance related issues
- BA/BS Degree in Computer Science or MIS and relevant field of study is preferred.
- Very proficient in all areas of Software Development and Agile Methodologies.
- 10+ years of software development and engineering leadership experience
- 7+ years of experience managing distributed and remote team of engineers, onshore, near-shore & offshore teams
- 7+ years direct experience in enterprise-level applications.
- 7+ years of experience using the Microsoft technology stack (.NET, C#, SQL, etc…)
- 5+ years of hands-on experience in architecting cloud-based technology solutions
- 5+ years of experience supporting integrations with contact center technologies
- Experience building and delivering in a cloud-first environment using Microsoft Azure
- Proven experience in developing enterprise and solution level architectural designs.
- Proven experience in overseeing the linking of cross-functional applications and working in a team-oriented, collaborative environment
- Significant experience designing and building enterprise-class business applications with low-latency, high performance and 24×7 environment.
- Knowledge and experience with Application and Infrastructure architecture and best practices
- Experience in successfully using agile methodology to execute large projects.