The Director, Global Supply Chain Strategic Services is responsible for fostering a culture of compliance and continuous improvement within the Global Supply Chain (GSC), ensuring adherence to regulations, Quality Systems, policies, and business processes. This role owns knowledge management capabilities and oversees GxP training and learning systems, building and leading a global center of excellence team to manage GSC shared services including compliance, learning, and documentation operations.

• Process Ownership: Provide leadership and ownership for Global Supply Chain compliance. Build sustainable capabilities in alignment with operational excellence, continuous improvement & change management excellence
• Business Process Management: Define, optimize, and maintain end-to-end business processes, ensuring they are dynamic and flexible to address emerging trends and challenges in the pharmaceutical industry.
• Quality & Regulatory Compliance: Ensure compliance with GxP requirements, regulatory commitments and company policies. Review and approve procedures to align with Global Supply Chain processes.
• Compliance Monitoring: Track compliance and quality through KPIs and data analytics to identify trends and ensure alignment with Quality systems and Health Authority requirements.
• Document Management: Oversee document requests and manage Global Supply Chain documentation on EDMS, ensuring Global standard practices are followed.
• Process Improvement: Deploy capabilities and systems for process monitoring and improvements to enhance the efficiency of the BMS Clinical and Commercial Global Supply Chain.
• Learning & Training Development: Develop and implement training and learning strategies to ensure personnel have the necessary skills and knowledge to perform their roles and maintain proficiency in Global Supply Chain acumen, Quality and Regulatory compliance, digital, and leadership competencies.
• Advisory Role: Provide global functional expertise on strategy, process ownership, learning and compliance-related matters within the Global Supply Chain and BMS.
• Cross-functional Collaboration: Work with global teams and stakeholders to identify opportunities for synergy, continuous improvement, and value creation.
• Leadership: lead and develop Strategic shared services organization, overseeing people, processes and technology of Global Supply Chain including, but not limited to: Compliance, Process Monitoring, knowledge management, learning, GxP training and documentation.

• BS/MS in relevant Science or Engineering discipline
• 12+ years of experience in global supply chain, strategic project management, governing Quality Systems, and distribution; Life sciences or pharmaceutical experience preferred
• 5+ years project management experience, developing and executing successful strategic initiatives and leading cross-functional teams; project management certification required
• Lean Six Sigma Master Black Belt or equivalent experience; proven track record of implementing continuous improvement and process excellence methodologies
• Exceptional leadership and team management skills, with a track record of building high-performing teams.
• Strong digital dexterity, analytics, and innovation skills, with experience in change management and stakeholder management.
• Proven Supply Chain and Quality leadership through cross-functional partnerships to monitor KPIs and address compliance trends.
• Ability to design and deploy learning programs that upskill and build knowledge capabilities in an organization.
• Expertise in GxP compliance, Quality Systems, and global regulations, with strong knowledge of Quality Risk Management.
• Excellent written and verbal communication skills, with the ability to communicate complex ideas to stakeholders at all levels.
• Strong cross-functional collaboration and relationship-building abilities.
• Ability to think strategically and creatively in a fast-paced, regulated pharmaceutical environment.