Responsible for building a flexible, scalable, and highly engaged HR shared services team to ensure efficient, measurable, and effective delivery of services to the organization. This role involves overseeing the successful build and ongoing enhancement of supporting transactional work processes and advancing the use of technology to assess and improve the employee experience.

• Accountable for the performance and results of multiple teams performing related activities
• Develops long-term plans and strategies for area of defined responsibility aligned with established functional strategies, and works with subordinate managers to operationalize and execute the strategy
• Communicates priorities and expectations, monitors progress, and provides direction and course corrections along the way
• Makes decisions guided by resource availability and functional objectives that affect the results of the function
• Analyzes key trends and input from individuals in the team to make meaningful changes that directly and significantly affect short-term results
• Establishes budgets and holds subordinate managers accountable for managing to achieve expected financial results
• Works on cross functional teams to develop and implement solutions that have a broad impact on the organization’s operations and processes

How You’ll Be Successful:

• At least 10 years HR experience coordinating routine to complex people processes required
• At least 5 years Leadership role within an HR Shared Services or HR Operations function preferred

EDUCATION

• Four-year Bachelor’s Degree Or Equivalent Experience Required
  
• Graduate or professional work or advanced degree; or equivalent experience preferred

LICENSES AND CERTIFICATIONS

• Nationally recognized HR certification (SHRM-CP, SHRM-SCP, CEBS, etc.) preferred
• Lean Six Sigma Certification preferred