The Director, HR Strategy, Planning and Operations will lead a team to deliver operational strategy/planning, HR systems, benefits, compensation, compliance, shared services and analytics. They will be a key member of the Weisiger Group HR leadership team.

The Director will bring strong leadership skills and innovative problem solving to lead a team that develops and delivers on our HR strategy. In addition to enterprise HR strategy development and delivery, this team leads highly complex work managing HR Systems, Reporting/Analytics, Benefits, Compensation, Immigration and Employee Service. They’ll assess interdependencies and collision points to bring key stakeholders from HR (Talent Acquisition, Talent Development and HRBPs), Legal and the business together to design and deploy HR processes, programs and policies to support a scalable and progressive HR team. They will serve as an influential partner to the broader HR team and senior business leaders – acting as a strategist, consultant and change agent to drive impact for Weisiger Group.

Essential Functions

• HR Planning & Strategy – In partnership with key stakeholders across HR, Legal and the Divisions, develop and execute a comprehensive HR operations strategy that supports the overall business strategy. Identify and implement innovative solutions to improve HR processes, workflows, policies, and systems to enhance efficiency, effectiveness, and the overall employee lifecycle and experience (i.e., attract, acquire, onboard, develop, retain, offboard).
• HR Systems – Partner with Business Technology to deliver a comprehensive roadmap for HR systems and identify necessary process transformations needed to implement the roadmap and sustain success. Directs the development, optimization and support responsibilities for critical, enterprise-wide HR systems including UKG/Ultipro, Jobvite, Talent Quest, Awardco and other tools to meet the needs of our business and employees. Oversees change management, development and quality delivery.
• HR Reporting & Analytics – Build an HR data analytics capability scalable for future organizational growth. Partnering the PowerBI team, drive the execution of our HR insights, through the build out of new and existing dashboards, reporting and analytics capabilities to enable the activation the DE&I strategy, inform strategic talent decisions and measure progress against key performance indicators.
• Total Rewards – Oversee a competitive total rewards program to attract and retain highly motivated people. Ensure the benefits program is competitive and meets the needs of our current and prospective employees. Ensure that our base compensation and incentive programs are market competitive and aligned with business strategies.
• HR Policy, Compliance and Immigration – Continuously evaluates organization’s policies, procedures and practices and makes recommendations to positively impact employee experience, recruiting and retention outcomes. In partnership with HRBPs, Legal and leadership, maintain and evolve all HR policy and regulatory compliance requirements (handbook, policies, record keeping, training requirements, audits, annual reporting, etc.). Own US immigration coordination.
• HR Service Delivery – Manage a Shared Services team responsible for the effective and consistent coordination, implementation, and workflow of HR processes and employee service.
• HR Project Management – Leads the prioritization of HR initiatives working in partnership with HR leadership team. Implements an HR prioritization framework to ensure initiatives are aligned to strategic priorities. Establishes project management standards in accordance with corporate PMO office. Serves as PMO subject matter expert and ensures a consistent approach to managing HR projects across the organization.
• HR Operational Excellence – Serve as a subject matter expert to solve business problems and execute on company-wide HR Operations initiatives. Continuously identifies opportunities for efficiency and drive continuous improvement in HR processes, systems, and automation. Works with HR leadership team and leaders across the organization to shape HR strategic operational priorities, execute the function’s goals, and successfully resolve challenges.
• Other duties as assigned.

Supervisory Responsibilities

This job will lead, motivate, develop and mentor a team of 7 HR professionals with a focus on career development and growth.

• BA/BS degree in Human Resources, Business, Finance, Psychology, or another related field required.
• SHRM-CP or SHRM-SCP (preferred) certified. Certified Payroll Professional (preferred).
• 10+ years of experience in a HR Shared Service Delivery or Operations environment including leading benefits, compensation and other HR professionals.
• Experience with HR compliance, labor laws, policies, benefits, compensation and immigration.
• Comfort and familiarity with HRIS systems (UKG/Ultipro or Workday preferred).
• Mastery level Business Acumen: able to understand the business and can influence at the most senior levels.
• Proven track record as a change agent, implementing and scaling people processes, operations, and systems.
• Superior consulting skills: can define the right business problems, build the right strategy (using data, insights, stakeholder input), manage complexities, build consensus, get alignment, drive change and execute.
• Strong business partnering skills and HR acumen, including problem-solving skills, critical thinking abilities, coaching skills, project management & leadership abilities.
• Thrive on simultaneously managing multiple responsibilities.
• Superior detail orientation, organization and analytical skills.
• Strong sense of urgency and ability to re-prioritize in a fast-paced, ever-changing landscape.
• Strong leadership and team building skills.
• Excellent written and verbal communication skills.
• Proficiency using Microsoft Office including Excel, Outlook and Word