Capital One offers you the opportunity to work in a business environment where strategic collaboration with HR is truly valued. H H. If you are passionate about shaping the business’s overall HR strategy and want to be part of a winning team, look no further!

• As Director, leading the Human Resources Shared Services team, you will be responsible for directing HR processes and develop strategies that promote organizational effectiveness, so that HR objectives are achieved of the company.
• The ideal candidate will use the latest technology to improve processes, work with those responsible for all indicators to ensure achievement of objectives, and communicate project progress to the HR executive level.
• The Shared Services team leader will be responsible for building relationships with HR Business Partners (HRBP) to join forces in HR projects and will work with other departments to ensure compliance with legal and regulatory requirements, and reduce risk throughout the organization.
• Develop and manage HR processes and programs.
• Consult with clients to understand needs, and influence appropriately to obtain support and resources, and thus meet project objectives Program and Project Leader
• Responsible for leading work teams and executing project plans
• Implement continuous improvement processes, improve processes current and seek to obtain better results for clients and users of the processes

Essential requirements: 

• Intermediate-advanced level of English Bachelor’s degree
• At least 7 years of experience interacting with internal clients or in consulting
• At least 6 years of experience managing Human Resources processes
• At least 5 years of experience directing work teams

Valuable requirements:

• MBA or Master’s Degree Professional Certification in Human Resources
• Senior Professional Certification in Human Resources or Consulting Certification
• At least 10 years of experience managing Human Resources processes
• Capital Capital One will only consider Mexican applicants or permanent residents who have employment authorization for this position.