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Director I – Procure-to-Pay (P2P) End to End (E2E) Governance & Oversight
2 years ago
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The Director Procure-to-Pay (P2P) End to End (E2E) Governance & Oversight will be responsible for developing and implementing Procure-to-Pay strategies that support the business objectives of ADUSA. This role will oversee the End to End Procure-to-Pay team within the VMO while developing & maintaining positive and productive relationships with internal stakeholders and external vendor partners. They are responsible for overseeing and optimizing each stage of the entire P2P ecosystem to ensure efficiency, accuracy, cost-effectiveness, and service level compliance with all relevant systems and processes. This role will collaborate with every department within all ADUSA entities to optimize P2P processes, resolve issues, and drive overall internal & external stakeholder satisfaction across the end-to-end Procure to Pay ecosystem.
- Develop and implement strategies to improve & optimize procurement efficiency, cost savings, and supplier relationships.
- Collaborate with cross-functional teams to align procurement goals with broader organizational objectives.
- Establish and maintain procurement policies, procedures, and control to streamline workflows, eliminate bottlenecks, and optimize the P2P ecosystem.
- Design & monitor key performance indicators (KPIs) to measure the effectiveness of procure-to-pay processes & systems, address any areas of concerns and promptly escalate critical issues.
- Collaborate with P2P functional business areas and technical leadership to recommend and Implement P2P technologies and systems to streamline processes and improve data accuracy.
- Engage teams across the entire Procure-to-Pay ecosystem to accelerate innovation & drive change to optimize vendor-related activities, enhance overall vendor relations and achieve greater business outcomes.
- Continuously drive opportunities to optimize P2P systems and processes without compromising quality or service levels.
- Serve as the Chair of the ADUSA Design Authority and the escalation point of contact for P2P issues
- Lead P2P performance reviews and business updates.
- Accelerate team development by understanding and leveraging team strengths and making the most of diverse talent.
- Build team capabilities through effective execution of team talents & strategies. Reinforce the sense of purpose within the team and actively engage in ongoing conversations to connect individual and team purpose across all Procure-to-Pay functions.
- Coordinate with internal teams to provide support and guidance on all P2P matters.
- Oversee the resolution of vendor-related issues, ensuring timely and effective solutions.
- Identify and assess potential risks associated with vendor relationships & implement risk mitigation strategies and contingency plans.
- Monitor vendor compliance with industry regulations and company policies.
- Additional job duties may be assigned as needed to meet the needs of the business and support our values.
- Bachelor’s degree in business administration, Accounting, Supply Chain Management, or related field and/or equivalent work experience
- 8+ years proven leadership experience in a procure-to-pay environment, or related field
- 6+ years demonstrated success leading people/teams
- Strategic thinker with robust negotiation, influencing, and conflict resolution skills with keen ability to influence others toward a common goal.
- Excellent communication skills, both written and verbal, to interact with vendors and internal stakeholders effectively.
- Analytical mindset with a focus on data-driven decision-making.
- Familiarity with vendor risk assessment and mitigation.
- Strong interpersonal & relationship management skills for building, fostering, and maintaining positive and strong professional relationships with VMO team members, vendors and internal business partners.
- Excellent customer service skills to optimize ADUSA business reputation.
- Detail-oriented and well-organized, capable of managing multiple tasks and priorities simultaneously.
- Proficiency in using various software tools, including MS Office suite and vendor management platforms.
- Strong oral & written communication & presentation skills
- Ability to adapt to changing business needs and work well in a team-oriented environment.
- Demonstrated success working in a fast-paced environment handling multiple priorities with aggressive deadlines.
- Requires travel – typically 10-20%
Preferred Qualifications:
- Master’s degree
- Accounting knowledge (Accounts Payable/Receivable, Inventory Mgt, etc.)
- Experience in grocery retail/category management
- Familiarity with both DA and AUSA existing systems and processes