The Director Of Shared Services will lead the Shared Services Function which includes the GL and AP, Payroll, and Equity functions for Upwork.

• Provide strong, hands-on leadership, mentoring, coaching, and development to direct reports
• Oversee the overall month-end, quarter-end, and year-end close for your team
• Leading cross-functional projects such as ERP implementation and M&A integrations
• Lead the Shared Services team to ensure timely, accurate payments, and develop key performance indicators (KPIs) to maintain efficiency
• Operational Leadership: Provide strategic planning, direction, and coordination for finance and accounting functions
• Collaborating closely with other Accounting teams, Tax, Treasury, and FP&A teams within finance, while also working closely with cross-functional partners to transform processes that have the greatest impact, and deliver value or reallocate resources and re-design to optimally mitigate risk and deliver on business goals
• Develop the Shared Services roadmap and identify other processes that would benefit from the inclusion in a shared services model
• Work with external auditors during quarterly, interim, and annual audits.
• Ensure the finance team operates in accordance with SOX policies and procedures, approved desktop procedures, and general accounting governance
• Work closely with broader finance and internal teams to analyze financial performance, develop service-level agreements, and provide recommendations to senior leadership for improvement, and support for key decision-making

• Extensive operational accounting experience at a multi-national company and Big 4 or equivalent
• CPA, or MBA is preferred
• Strong ERP implementation and functionality experience
• Ability to transform strategic goals into tactical project plans, including the ability to track within defined timelines
• Strong commercial acumen and customer service focus with the ability to understand how the business operates and the upstream and downstream activities that impact and are impacted by Shared Services
• Experience in Marketplace business, FinTech, or SAAS Industry (preferred)
• Excellent verbal and written communication skills as the ability to tailor presentations for the audience
• Strong problem-solving skills, with the ability to exercise sound judgment and make decisions based on accurate and timely analysis
• Demonstrated ability to lead and develop high-performing teams
• Self-starter and strong ethical standards
• Capacity to assess process and internal control weaknesses and identify improvements
• Ability to work under pressure and meet deadlines
• Ability to anticipate needs and pre-plan work
• Be detail-oriented, flexible, and organized – flexibility to cross-regional time zones and cross-functional teams
• Be able to prioritize workload and perform in a fast-paced and challenging environment