Global non-profit in NYC is looking for a Director of HR Operations to join their team. This person will manage a team of 8. They will oversee global data management, employee immigration and relocation operations and deployment of Workday Help to enhance employee experience and embed knowledge management practices. This position is in office 3 days a week in office. $175k-$200k + fantastic benefits!

• Accountable for leading the HR Operations depeartment OSF globally
• Optimize the employee experience by driving the adoption of Workday Help across the organization and enriching the knowledge base based on analytics
• Accountable for ensuring the global mobility (relocation and immigration) services provided by suppliers are as per agreed standards
• Accountable for managing the vendor relationships and ensuring the services are provided per agreed agreement and SLAs
• Accountable for managing the employee support budget and ensuring the cost allocations are rightly reflected for suppliers
• Drive the continuous improvement of processes in the employee support centre
• Work collaboratively with the payroll team to ensure data for payroll is managed in a timely manner for processing
• Collaborate with finance for audit requirements, as needed and ensure GDPR compliance for data processing
• Build and foster a team culture that emulates company values and actively drives team performance
• Actively manage a team, ensuring delivery of critical activities and exploring potential areas for improvement

• 10+ years of HR experience
• Experience in matrixed or shared service models
• Prior leadership experience in successfully managing employee operations
• Global experience required
• Effectively manage work efficiently in a fast-paced environment, troubleshoot and follow initiatives through to completion, with strict deadlines and without losing attention to detail, budget and reporting