NetEase, Inc. is a global powerhouse on the Internet and video game industry, with a market capitalization of $57+B. We excel in various domains, including internet services, online gaming, e-commerce, and more. Our standout titles like ‘Fantasy Westward Journey’ and ‘Justice’ have captivated millions of players worldwide. In addition to gaming, we explore ventures in e-commerce, music streaming, online education, AI, and VR.

As we continue our rapid global expansion, we’re looking for a leader to scale our people operations, ensuring a balance of visionary forward-thinking practices with practical, user-centric programs and processes across the candidate and employee experience.

• Shape and define the overall HR Shared Service team strategy and operating model – you will have the opportunity to define the strategy and operating model for the team, which will include People Services, Global People and our Contingent Workforce Program.
• Drive process design and implementation – you will design and implement low defect-rate, technology-enabled processes that drive efficiency for the People team as well as our employees.
• Ensure processes are anchored on user-centered design principles, ensuring the most simple, consistent, and continuously improving experience for our employees.
• Collaborate with stakeholders across the People team, as well as cross-functional partners in Legal, Finance, Accounting and IT to ensure a comprehensive, business-centric, and legally compliant approach to People processes across the globe.
• Lead cross functional projects aimed at improving operational efficiencies and enhancing the candidate and employee experience across key user journeys.
• Partner with the People Analytics team to unlock data insights and apply data throughout our operations to drive decision-making and efficiency.
• Partner with the People Systems team to enable thoughtful tooling that leverages the latest AI technology capabilities, to drive self-service and automation while keeping user-centered design as a priority.
• Lead, coach, and partner with your team to achieve this vision, while continuously contributing to each team member’s career journey.

• 15+ years of experience leading HR shared service in a fast-paced, dynamic environment; tech company experience highly desired
• Experience building and scaling teams
• Strong leadership and people management experience
• Thrive in a company culture that anchors on employee experience and a high level of service
• Demonstrated project management skills and a track record of success in bringing highly complex, cross-functional projects to completion
• Ability to influence stakeholders and build relationships at all levels of the organization
• Ability to work hands-on and willingness to roll up your sleeves to get things done
• Strong problem solving and critical thinking skills while exercising sound judgment
• Excellent verbal, written and interpersonal communication skills required