Reporting into VP Operations for People, Legal and Construction, the Director Legal Operations is an exciting and challenging role that is accountable for market leading, technology led end to end Legal services, on behalf of Liberty Shared Services and its customers.

As the Director of Legal Operations, you will provide visionary leadership and exceptional service management to a growing team of 90 legal professionals, driving the legal function toward excellence.

• Establishing a market-leading service offering with clear, measurable objectives to set the benchmark for digital transformation in legal operations.
• Validating and refining the technology blueprint to ensure alignment with key commercial milestones and inflection points.
• Driving the implementation of technology solutions tailored to customer needs, ensuring seamless integration and enhanced service delivery.
• Transition of the operating model to fully capture efficiency gains, optimizing processes and workflows for maximum impact.
• Prepare comprehensive commercial information and sales materials to effectively market new services to prospective clients.
• Strategically evaluate target markets and identify the ideal customer base, positioning the organisation for successful market entry.
• Build and enhance market credibility through industry accolades, recognition, and strong brand positioning.

We Tend To Look For People With

• Leadership in a dynamic, multinational operational environment
• A background in transformation or digital technology
• Hands-on experience in implementing technology or process change
• Proven expertise in customer acquisition and relationship management
• Strategic future forecasting with the ability to anticipate market trends and position Liberty shared services for long-term success.

Desirable

• Bachelor’s degree in law, economics, business or related field
• Solicitor or Filex qualified desirable