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Director of Systems, Applications, and Support
2 years ago
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The Director of Systems Applications and Support is responsible for supervising the Systems Administrators, Application Administrators, Helpdesk Operator, and Technical Support Specialists in a multi campus environment. This is a shared services position serving the LIT, Lamar State College- Orange, and Lamar State College- Port Arthur campuses. This is an exempt staff position reporting to the Assistant Vice President of Information Technology.
- Supervise Systems Administrators, Applications Administrators, and Technical Support Specialists personnel and their daily activities and operations
- Plan, schedule, and manage projects and assignments
- Develop reports and compile statistical data for responsible areas as required
- Provide technical and financial analysis of projects
- Serve as primary contact for vendors
- Develop and analyze RFP’s and bid specifications
- Create and maintain centralized documentation (SOP) for all tasks
- Installation and maintenance of various applications such as ID System, Azure Cloud and more
- Troubleshoot computer issues in a networked environment
- Travel and supervise operations on multiple campuses in Southeast Texas
- Performs other related tasks, as needed
- Graduation from an accredited four-year college with major course work in computer science or related field
- Minimum of ten years of work experience in a similar or same position, including supervisory experience
- Experience in Windows servers and desktop operating systems, hardware, and software