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Director, Order to Cash
1 year ago
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We are looking for a Director, Order to Cash to reconstruct and optimize processes and elevate the team. A successful candidate is a demonstrated leader in the Order-to-Cash space within a Shared Service environment. Candidate has a proven track record of building high caliber teams. They enjoy being challenged by balancing day-to-day operations, while also identifying innovative ways to drive meaningful change.
- Develop, optimize, and govern global revenue and receivables accounting processes with the appropriate people, policies and controls that will drive business growth while maintaining compliance with accounting regulations.
- Lead monthly close and reporting processes for receivables and publish timely reporting & analysis to management & key stakeholders.
- Establish key metrics, optimize processes, and standardize ways of working to drive automation and efficiency, bringing the 60+ US & Mexico team members together to operate as one shared service team.
- Centralize & standardize Order to Cash processes globally, ensuring proper internal controls.
- Implement effective and efficient collections strategies, processes, and workflows to accelerate incoming payments.
- Redefine our credit procedures, to minimize risk while ensuring creditworthy customers have the availability needed to drive sales growth.
- Drive working capital improvements, resulting in a reduction of days sales outstanding.
Additional Job Responsibilities
- Form strategic partnerships, having a voice in new initiatives or changes that impact the Order to Cash process.
- Keep leadership & internal business partners informed of portfolio performance, risks, mitigation strategies and opportunities through timely & effective communication.
- Support the implementation of new enterprise wide and finance related systems.
- Lead, develop, and mentor the team using industry best practices and expertise to help them grow and achieve performance and productivity targets.
- Act as a culture driver, embracing change, fostering a sense of belonging and inclusion, and nurturing an environment where diversity is celebrated.
- Other duties as assigned.
- Bachelor’s degree in Finance, Accounting, and related field required. Master’s degree preferred
- 15+ years of progressive, demonstrated Order to Cash experience.
- 10+ years in a related progressive management role with end-to-end process accountability and a global scope.
- Experience developing global Order to Cash governance, policies, and processes, with a strong focus on internal controls.
- Experience building out shared service capabilities, including KPI reporting.
- Experience leading large teams, developing talent, and holding team members accountable.
- Proven ability to implement continuous improvement practices including identifying root cause, creating action plan and implementing plan with full support of all parties/departments impacted.
- Ability to build trust cross functionally with all levels of the organization and effectively communicate/influence to drive strategy & vision.
- Strong analytical background to understand how to leverage data to influence business decisions.
- Strong grasp of systems and transactional detail as well as the ability to maintain a high-level contextual view will be paramount.
- Strategic mindset with strong problem-solving and resolution skills.
- Outstanding organizational skills with attention to detail.
- Bilingual in Spanish /English is a plus