The person in this role will work closely with Operations, IT and Internal Audit to make changes to our Order to Cash systems and process which improve our customer interface, enhance our control environment, improve the accuracy of customer and financial records and lay the groundwork for loyalty programs.

• Manage day-to-day order to cash responsibilities with a heavy focus on strategic initiatives.
• Drive process/system changes to enable payment flexibility, to facilitate recording/billing Third Party Agencies, to improve accuracy of customer and financial records and to minimize potential for lost revenue.
• Develop strategy for enhancement of the POS system based on organization needs – across Finance, Operations and IT – and including adjacent technologies where appropriate.
• Work to configure systems to enable the implementation of opportunities to reduce costs associated with credit card payments (e.g., interchange fees).
• Focus on driving efficiency of back-end systems and processes for recording billings and cash receipts.
• Ensure process/system changes improve controls and reduce manual accounting requirements.
• Evaluate team functions/responsibilities and consider structural changes with a focus on emphasizing team strengths and potential development opportunities.
• Manage month-end/year-end close activities related to Receivables and accounting for B2B on sites and other B2B arrangements.

• Bachelor’s degree in finance, accounting, business or related field
• 10 years of experience, minimum of 5 years in a leadership/management position with demonstrated ability and experience driving change and improving processes.
• Strong understanding of accounting and internal controls; big-4 accounting experience preferred, but not required.
• Ability to work closely with cross-functional business partners to align on and achieve mutual goals.
• Effective communication skills and ability to influence.
• Confidence to lead change.
• Understanding of early childhood education/childcare industry or retail industry experience (transactional environment which prioritizes the consumer experience), preferred
• Strong project management skills and organizational awareness
• Ability to evaluate existing processes, analyze options to arrive at recommended course of action.
• Mental Agility/flexibility
• Proactive leader and effective coach committed to the development and engagement of their team.