As a leading global animal health company, Elanco delivers innovative products and services to improve the health of pets and farm animals around the world because we believe making animals’ lives better, makes life better. Since 1954, we have provided solutions that support veterinarians, farmers and pet owners to advance our vision of Food and Companionship Enriching Life. Elanco’s promise to employees: Together, we foster an inclusive culture where everyone can make a difference, encouraging ownership, growth and well-being.

Purpose: The member of the Elanco Service Center leadership team owns global R2R service delivery, with responsibility for the Global Process and execution of R2R processes (including month-end close, reconciliations, journal entry and processing, etc). The R2R Director will manage teams to deliver the service within the agreed upon Service Level Agreement (SLA’s) and play a significant role in the client/customer escalation protocols.

Process Expertise and Business Partnership

• Leadership of the Record to Report organization within the ESC.
• Appropriate resource allocation and organizational design.
• Be a champion to drive standardization across the R2R process
• Lead a team of Regional Managers to execute the R2R process.
• Establish strong relationships with the Business, Operations, Procure-to-Pay and Order-to-Cash functions and IT leaders, including a structured cadence for regular interaction and two-way feedback
• Understand Business and Operations needs, structure, expectations of internal and external customers, and be the bridge between the Business and process design and execution
• Understand system architecture, including ERP, add-ons, enablers, and interfaces, and be the voice of the ESC, Business, and Operations with IT
• Determine the strategic balance between service levels and process efficiency
• Define / design the standard global process during implementation

Process Governance:

• Demonstrate a strong Continuous Improvement oriented approach & help to build a strong Continuous Improvement culture
• Establish and manage a governance process to evaluate and approve process localization / customization requests
• Ensure adequate process documentation and training materials are developed and maintained, and provide user education and training
• Proactively monitor and anticipate changing business, regulatory, and financial requirements, processes, and practice
• Drive process compliance at both business and execution levels and establish processes to monitor and address non-standard activities
• Establish, monitor, and report end-to-end process metrics and KPIs to measure service levels, operational effectiveness, process health, and process compliance
• Identify, implement, and monitor projects for ongoing process improvement initiatives, utilizing leading business processes and technologies

Controls:

• Ensure prioritization and encourage a culture of compliance with SOx and other internal controls requirements
• Coordinate with SOx leaders to ensure process design appropriately addresses key control requirements and risk mitigation
• Integrate controls into process documentation and training materials
• Support internal and external auditors and own coordination of action plans where audit procedures identify areas of potential risk or control weakness

Minimum Requirements:

• Bachelors Degree or equivalent Degree in Finance or Accounting
• Minimum of 10 years experience in General Accounting
• Proven analytical, problem solving, and communication skills
• Proven control orientation based on prior operational business roles
• Ability to travel globally at least once a quarter
• Ability to work across cultures and across diverse management styles
• Fluency in English

Additional Skills / Preferences:

• CPA certification, CA or equivalent
• Master’s Degree / MBA qualification
• Experience with SAP
• Prior experience as part of an ERP implementation team
• Prior experience with Shared Services Operations
• Fluency in European language(s) is a plus