The Director, Shared Services reports to the Executive Director Clinical and Corporate Support Services with BCMHSUS. The Director works within a complex multi-site environment and within the context of the long-range strategic plans for BC Mental Health and Substance Use Services. This role is focused on leading a team responsible for capital facility upgrade projects across our many sites, including the Forensic Psychiatric Hospital, correctional health services, Red Fish Healing Centre, Heartwood Centre for Women and many other leased sites; leads capital planning work; and holds strategic relationships with IMITs, facilities management, BC Housing, and Health Emergency Management BC.

• Maintain performance management processes, monitor and report on deliverables and participate in the development of financial and business planning objectives.
• Plan and implement required processes and action plans in support of the efficient and effective planning for the site facilities.
• Monitor contractor service expenditures; lead the negotiation and tendering of contracts.
• The Director works with senior corporate and contractor representatives to ensure that excellent customer service is being provided and to resolve issues which may arise.
• Liaise with Senior Leaders to ensure their non-clinical service expectations are being met
• Lead the identification, planning and implementation of the redevelopment processes.

What you bring

• Master’s Degree in a relevant discipline such as management, project management, finance, business planning or health related field, or an equivalent level of education, training and experience
• 10 years of progressive, related experience with a minimum of 5 years at a leadership level

Skills

• Understanding of various reports including Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC’s Declaration on the Rights of Indigenous Peoples Act (2019), In Plain Sight, Reclaiming Power and Place Missing and Murdered Indigenous Women & Girls calls for justice, and how they intersect across the health care system.
• Models and supports full team commitment to Indigenous Cultural Safety and anti-racism.
• Collaborates with peers to ensure ICS lens applied holistically through department as whole
• Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
• As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
• Excellent communication skills including the ability to facilitate, negotiate and persuade others.
• Excellent organizational skills including the ability to prioritize workload to meet deadlines.
• Demonstrated analytical, problem-solving and dispute resolution skills.
• Ability to develop and maintain excellent working relationships with operations and corporate managers, contractor representatives, and senior management.
• Demonstrated skill to work with a high degree of independence.