Palladium’s Supply Chain Management (SCM) is a dynamic portfolio with talented colleagues working toward the goal of providing unmatched service delivery with unprecedented levels of visibility, accountability, and data to drive decision making, while enabling local logistics ecosystems to grow and mature.

The Director, SCM will provide leadership, direction, and content to donor and/or government funded procurement, logistics, and supply chain programs and will help drive strategic growth into new and existing market segments through prime, subcontractor, and vendor roles. Responsibilities require extensive knowledge, experience, networks, and best practices within the supply chain marketplace and the ability to work collaboratively on new business development activities, including cross-regional and cross sector collaborations within Palladium. The Director is expected to contribute to external industry thought leadership and internal strategies, approaches, and plans to ensure corporate capabilities align with service offerings.

Business Development:

• Support proposal development principally targeting opportunities in the supply chain and logistics space based on best practices applied to global, regional, or specific country contexts
• Support competitive, client, and general market research efforts that contribute to diversifying and building the business development pipeline

Technical Work:

• Lead shared services/ project management office operations overseeing all SCM dedicated human resources, procurement, contract, finance, risk, and management information systems activities
• Develop and maintain all quality management system workflows, processes, guidance documents, tools, and templates for the shared services functional areas
• Implement and oversee a continuous improvement culture and process to optimize team performance and outcomes
• Oversee all service center functional process area quality assurance/ quality control systems to ensure that business activities are managed, monitored, and remediated as necessary
• Engage key stakeholders across the partnership and globally to ensure that supply chain shared services are continuously aligned and contextualized within the larger corporate vision, strategy, and culture of Palladium
• Identify, build, and maintain relationships with partners and consultants that can provide technical expertise to Palladium-managed projects
• Work with others in the SCM portfolio to promote and build Palladium’s technical capability.

Project Management:

• Serve as Project Delivery Director or Key Personnel for new and existing programs as needed
• Lead the planning, implementation, and reporting on project activities as needed and requested
• Oversee program implementation and ensure monitoring and quality-assuring Palladium’s services as requested

Thought Leadership:

• Stay abreast of key developments in procurement and logistics innovations and interventions across the industry. This includes frequent interaction with client staff, governments, academics, and other stakeholders relevant to this area
• Support Market Engagement team with research, analysis and publication of technical reports, case studies, policy and program approaches, and results summaries on topics related to direct supply chain services and supply chain technical assistance
• Serve as thought leader on supply chain and logistics activities by leading design, strategy, and approach development

Key Competencies Required

• Experience managing shared services/ Project Management Office operations
• Quality management systems design, development, and maintenance (ISO or equivalent)
• Performance improvement approaches include Lean, Six Sigma, ISPI-CP or equivalent.
• Organizational Development or business strategy experience (MBA, Balanced Scorecard, HICD certification, etc.)
• Experience working within an Approved Contractor Purchasing System environment
• Proven understanding of donor and/or government funded program standard operating procedures, expectations and regulations
• Ability to communicate effectively and high comfort level writing and presenting data and information in a compelling way to difference audiences
• Ability to work effectively in a fast-paced environment
• People management experience, including setting clear performance objectives, managing for results, giving and receiving feedback, performance evaluation and mentoring/coaching staff
• Excellent written and spoken English and ability to communicate across technical disciplines and non-technical audiences
• Commitment to Palladium’s vision, mission, and values

Professional Expertise/Competencies Preferred

• Experience working in a developing country
• Professional working proficiency in another language, with priority given to French, Portuguese, Spanish, and Arabic