Accountable for enterprise-wide TIAA third-party program management oversight including policy and procedures, strategic initiatives, and adherence to the program. Serve as the subject matter expert in interpreting requirements and improve awareness of Operational Risks faced by Business from vendor failure/poor performance and work with Strategic Sourcing/Legal/Business to mitigate any losses through vendor compensation achieved through establishment of robust contracts.

• Identify and communicate departmental vendor risk issues and compliance problems.
• Stay informed about the latest developments in the vendor risk management field.
• Support the design and implementation of a common and consistent vendor risk management (VRM) program to effectively manage vendor risk in accordance with internal policy and Federal/State Regulatory requirements.
• Collaborate with the business to develop disaster recovery and business continuity plans for high risk high exposure vendor relationships
• Provide guidance to the business, Strategic Sourcing and other stakeholders to ensure requirements of VRM are fully understood.
• Support development and execution of a robust communication and training plan to facilitate the effective application and awareness of VRM.
• Maintain a structured internal governance framework, to ensure effective oversight of vendor risk and procurement compliance.
• Help ensure strong oversight of Critical vendors’ risks and provide business partners visibility of existing and emerging risks.
• Continually reassess the operational risks associated with the function and inherent in the business.
• Present reporting of high risk vendor contracts and procurement high risks / ineffective controls and highlight vendor risks and the action planned to address inadequate controls to executive management.
• Track TAT of the process and guide the team, and create Dashboards.
• Develop & maintain workflow processes to ensure data & system controls are adequate, meet internal baselines and optimize current processes to meet emerging risks.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 8+ Years Required; 10+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Career Level
10PL