(30% of Time)

• Supervise a team of 3-5 staff consisting of professionals and review the work of team members to accomplish operational plans and results
• Robust talent management for the team including 1-1’s, IDP conversations, team meetings, mentoring, etc
• Accountable for oversight and service delivery management of third-party contractors that are primary on global support
• Maintaining high performance levels and operational health for service-related processes, and implementing improvement activities wherever necessary
• Ensuring that systems, procedures, and methodologies are in place to support outstanding service delivery
• Taking accountability for service delivery performance, meeting customer expectations, and driving future demand
• Network within D&T to understand ways of working and implement best practices
• Communicates with parties within and outside of their own job function, which may include external customers and vendors
• Manage work intake processes and project list/portfolio backlogs for assigned areas
• Manage and track D&T vendor spend/POs, tech solutions and resource allocations
• Manage system patches and upgrades and ensure systems and processes are well-controlled

(70% of Time)

• Lead and successfully deliver prioritized initiatives through discovery, planning, implementation, testing and stabilization
• Lead day to day technical support and prioritization and ensure system health and sustainability
• Drive pipeline of projects involving platform upgrades, enhancements and migrations, and demonstrate technical expertise on mitigating risks and dependencies
• Recommend best practices for estimating, capturing and tracking the value delivered through various work intake processes
• Partner with business to define and analyse functional requirements and translate into actionable, innovative recommendations and technical specifications
• Demonstrate solution authority and propose scalable solutions in line with the D&T vision and roadmap
• Partner with D&T leaders and business to understand pain points, prioritize requirements, and identify opportunities to improve processes/gain efficiency by leveraging existing and new functionality
• Identify and articulate constraints or downstream impacts for requested changes to technology, processes, or data
• Utilize internal and external networks in collaboration with Engage teams to determine “what’s possible” and inform on new trends and capabilities
• Solution and connect dots across various Finance technology, process, and data initiatives.
• Manage stakeholder expectations and provide timely updates across the project portfolio.
• Proactively anticipate and escalate risks and develop mitigation plans
• Lead and mentor across global team

Technical Skills:

• Strong configuration skills in the areas of SAP Finance and Financial Supply Chain Management in ECC & S4 Hana, mainly in FI-GL, FI-AP, FI-AR, FI-AA, FI-Banking, FI-Closing Cockpit, FSCM – Credit Management, Collections Management, Dispute Management, Treasury & Risk Management, In-House Cash & Bank Communications Management using MBC or SWIFT.
• Profound understanding on integration with 3rd Party solutions such as Vendor Invoice Management (VIM), Open Text, Taulia, Orbian & Concur
• Excellent understanding of Cross Functional modules such as Sales & Distribution, Materials Management, and its integration with SAP Finance & Controlling
• Basic understanding of reporting landscape such as BW/Business Objects & Tableau with its integration aspects with SAP
• Good understanding on Third Party/External Finance Applications such as Blackline, Concur, Vertex and its integration capabilities with SAP

General Skills

• Strong solutioning, presentation and facilitation skills with small and large groups
• Deep analytical skills with the ability to understand business complexities and to provide solution
• Good communication skills, both written and verbal
• Excellent interpersonal and influencing skills with a high degree of tact and diplomacy
• High learning agility for new technologies with a flair to manage end-to-end support and maintenance
• Good problem-solving and time management skills
• Outstanding ability to lead projects and collaborate with stakeholders to design/deliver new capabilities
• Flexible to work in shift occasionally or based on hours of work needed to for critical support or for major project implementations

Experience:

• Overall 12+ years of professional experience in Solution design and deliveries.
• Minimum 8+ plus years of hands-on experience in SAP FICO & 4+ years of hands-on experience in FSCM including estimating, planning, designing, testing, and delivering solutions with 3+ End to End Implementations.
• Should have participated as an integral team member or worked on projects specific to 3rd Party/External applications (Cloud/On-Premises) and managed SAP integrations
• Managed team size of 6-8 people and contributed to their growth and development through regular guidance and 1-1 connects
• Experience with leading project deliveries through cross-functional and technical teams in projects/enhancements/system upgrades
• Worked with and/or directed contractors and vendors to deliver quality results on projects and enhancements

Good to have skills

• Understanding of CPG industry
• SAP Certification in SAP Finance
• CA/ Master’s in finance /BSC and MSC Information systems from Tier 1 institute