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Financial Crime Unit (FCU) Senior Manager
2 years ago
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Your career is just that; yours. You choose it. You live it. You make it happen.To get the best from it, you need the best opportunities. That’s why opportunities are at the heart of a career with us. Opportunities for you to grow as an individual, to build lasting relationships and make an impact in a place where people, quality and value mean everything.
- Responsible for overall service delivery of the KYC team that handles outsourced / shared services processes for AML/KYC
- Oversee operations manager, SME and quality managers and operations support team
- Manage the overall daily production, priorities and quality
- Ensure KPIs and SLAs are met by the team and establish a process that would ensure productivity and efficiency of the team
- Manage senior stakeholders in the region and within the centre in managing capabilities of the operations
- Lead a big group in terms of their performance, discipline, and career monitoring
- Responsible for the risk management and project economics of the engagement
- Functions as AML policy and process SME if needed
- ACAMS/ICA certification preferred
- At least 10 years of professional experience, 5 years of which in anti-money laundering (AML), Know-Your-Client (KYC), Customer Due Diligence (CDD), external investigative reporting, or equivalent
- Experienced in KYC operations, KYC SME role and/or AML 2nd line function. Previous team management experience required.
- Excellent understanding of KYC/CDD, financial regulatory environment and AML risk implications
- Ability to interpret complex changes in regulatory guidelines and assess impact
- Strong analytical skills and proactive attitude, with excellent communication skills.
- Highly flexible and detail-oriented, with the ability to multitask to meet constant business demands and priorities.
- Resilient to challenges and setbacks, enthusiastic and motivated to work in a fast-paced and high-pressure environment.
- Strong stakeholder and project management skills.
- Team player and ability to manage people and performance