The Portfolio Delivery Director (PDD) will be based in our San Antonio office and will be responsible for establishing financial shared services capabilities that will deliver services across a portfolio of accounts.

Leadership And Continuous Improvement

• Promotes a “Client First – Service-Oriented” culture within the team.
• Continually seeks ways and means for improving the delivery and support
• Assures satisfaction among customer groups with the quality and amount of support provided by monitoring and responding appropriately to outcomes and feedback.
• Ability to effectively collaborate with the stakeholder ecosystem as well as clients.
• Fosters a collaborative working environment within the team.

What You Will Need

• Bachelor’s Degree
• 15+ years relevant experience
• 4 years’ experience in Managed Services, Business Operations, or an Advisory Practice
• Ability to travel as needed
• Collaborative approach
• Experience architecting shared service model solutions for financial processes and driving delivery model transformations
• Ability to execute migration and transition to a shared service model
• Proficiency in leading on-going delivery in distributed delivery models
• Strong verbal and written communication skills, including presentation skills at corporate level

What Would Be Nice To Have

• Experience in leading a function supporting Financial Operations, Loan Operations, and Grants Management.
• Experience with leading shared program support functions such as reporting
• Familiarity with compliance requirements for federal government contracts
• Strong problem solving and analytical skills
• Proficient in use of Excel, PowerPoint, Outlook and Word