
N/A
GBS Compliance & BC Manager
2 years ago
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You will lead the delivery of targeted and continuous monitoring reviews across different units, driving a consistent approach, quality reporting and maintaining a close working relationships with key stakeholders. This includes governance of standards around which the others will operate, business processes controls and related risks assessment (development and execution), business continuity planning and ensuring compliance with account mandates, relevant laws, regulations and corporate policies.
- Designing and implementing the overall compliance and resilience risk management process for GBS and enrolling it to multiple units and sites;
- Acting as a trusted advisor on how properly manage the risk in supported remit area, supporting a proactive risk control culture within business and managing evaluation strategies;
- Developing, maintaining and testing operational controls libraries, reviewing and analyzing related data frames (KRIs/KPIs) to proactively identifying existing and emerging risks (including identifying control gaps and resolutions to reduce financial loss, regulatory exposure and reputational risks);
- Creating an inner join with control colleagues across the company (business operations management, legal and compliance, financial control, technology, enterprise risk, audit and regulators) to further establishing and maintaining business relationship loops;
- Conducting business impact analysis (BIA) and monitoring periodic testing of business continuity plans (BCP) and disaster recovery plans (DRP);
- Building awareness amongst staff, developing and conducting trainings, maintaining a network of risk champions (including JSOX BPC walkthroughs);
- Producing concise, impactful and actionable reports for senior committees;
- Seeking standardization and automation, deploying innovative technology, applying best practices;
- 10+ years of experience (including business continuity, operational risk, supplier risk, technology risk, audit and controls) with 5+ years of managing complex projects in a large, multinational organization in the field of transformation (applying risk-based approach and business processes engineering).
- Master degree (preferably in finance, accounting or related field). Risk management qualification (preferably in the field of compliance or business continuity) would be a plus.
- Strong command of English.
- Proficient knowledge of control and risk management concepts with the ability to design, create and evaluate the operational risk and control environment in conjunction with business partners;
- Strong business analysis skills and data governance knowledge with a good understanding of risk objectives and related frameworks;
- Understanding of different types of financial and non-financial risks, enterprise risk management and process operating models;
- Understanding of issue root causes as well as identifying control gaps and weaknesses;
- Ability to make objective and informed decisions based upon current data as well as justify decision making to influence stakeholders;
- Outstanding communication and relationship building skills in interactions with internal and external stakeholders, including senior management and regulators;
- Experience in performance management and project management, including solid knowledge of project management frameworks and methodologies (Agile, Scrum, Waterfall);
- Experience in process tooling and implementing best practice technologies (preferably ServiceNow);
- Ability to manage complexity and effectively prioritize multiple tasks in non-routine situations and in a fast-paced environment;
- Leadership skills, leading by example and demonstrating core behaviors, a strong individual and strong team player;
- Strong self-starter, proactive and result oriented.