As a leader, you would be instrumental in setting the standard for how we work, and ultimately being the customer face of our new GBS Project Management Service. You will work within the GBS Project Services team to define and deliver the service quality, whilst also working with the business as a project thought leader, responding to their demand for project management through mobilisation to scoping, planning, tracking, reporting, and engaging. With a strong understanding of change management and excellent communication skills, you will work effectively with stakeholders to deliver business outcomes. You will have access to a comprehensive toolkit of templates and methodologies to ensure a consistent and quality customer experience driving repeat business and new demand from functional areas.

• You will manage cross-Functional, complex projects that often carry high risk and experience some ambiguity in mobilising; you will leverage your project management experience to work with the business to establish strong and aligned project baselines. You will typically manage projects that are directly connected to and visible to Senior Leaders, delivering >$5-10m to the organisation in terms of benefits.
• You will typically have line management responsibility for Project Managers within your wider team and identify, recruit/internally onboard and task manage resources to deliver your specific projects. You will often need to task manage project teams within a multiple workstream organisation and sometimes manage more than one project where capacity allows. This could mean task managing a project of >20 resource and personal line management of >4 Project Managers within your team each with their own project accountability.
• You will take a coaching mentality to Project Managers within the team and work to bring the team to an agreed standard of quality; sharing knowledge and holding each other to account.
• You will be customer-centric and hold accountability for iterating the service within your team; encouraging teamwork and collaboration.
• You will define, implement, and drive project governance across a complex stakeholder landscape
• You will capture and understand scope and requirements and understand the importance of gaining business sign off before moving to design, particularly amongst a complex stakeholder landscape which sometimes don’t have clear ownership for all aspects of project scope.
• You will ensure change management is considered from the outset of the project and working closely with design as they create the solution.
• You will work with the Workstream Leads to create and execute complex and consolidated project and programme plans where appropriate and revise them as appropriate to meet changing needs and requirements to ensure milestones are met effectively and efficiently
• You will identify actions needed to progress plans and assign individual responsibilities; driving accountability for completion
• You will manage relationships with workstream leads and key business stakeholders to ensure that business requirements are effectively captured and the impact of the project are understood by the business.
• You will adhere to the Enterprise PMO project management delivery methodology

• Bachelor’s Degree in Accounting/Finance, Business, or Healthcare-related major
• 10+ years experience in programme/project management for large, complex projects
• Experience managing projects in a global organization.
• Demonstration of strong, communication and relationship building skills with experience in collaborating and sharing knowledge between teams
• Experience considering risks, evaluating alternatives, and encouraging input from others to effectively make decisions and plan mitigation tactics
• Comfortable and skilled in operating in a complex operational matrix organization across diverse, global teams
• Ability to clearly articulate complex concepts to ensure understanding and alignment
• Ability to interpret unstructured information into business requirements
• Ability to perform effectively when faced with unclear solutions or opposing viewpoints
• Ability to effectively lead a team involving multiple business areas and diverse team member experience levels
• Experience in relationship management, across both relationship development, maintenance, and ability to understand internal political influence
• Proven track record in delivering high-risk projects
• Excellent business engagement and business acumen with sensitivity to internal and external political/economic environment
• Experience of managing and controlling a project budget
• Significant experience and skill presenting in front of C-suite/executive level clients through written and verbal channels

Desirable Skills and Experience:

• Project Management Certification
• Management Consulting experience
• Pharmaceutical or equivalent global & complex organization experience; experience of working within a quality and compliance environment and application of policies, procedures and guidelines