• Overall responsible for global HR service frameworks and strategic alignment among the regional HR shared services
• Consistently review and improve HR shared services strategies through emerging technologies, harmonization, feedback from the business, and overall HR user experience
• Ensure the day-to-day performance metrics of the regional HRSS, ensuring clear SLAs and KPI’s alignment
• Lead and manage a team of leaders and professionals, providing guidance, coaching, and development opportunities for global HR service excellence
• Ensuring efficiency and high quality in the implementation of HR processes within the regional shared service center
• Lead and implement global ASK HR portal and be accountable for continuous improvement
• Partner with Global Business Services and Global Process Excellence teams to align on service excellence
• Legally compliant organization of the transferred procedures and processes within the HR function and ensuring easy operation, and supporting quality audit

• Successfully completed university degree (master’s degree, or doctorate) in Human Resource Management or similar
• Proven track record of 10 years plus of work experience in the functional area
• 5 years plus of managerial experience (familiarity with operating within a shared service delivery model is a plus)
• Good understanding of HR processes and shared-service model.
• Stakeholder management experience
• Constructive assertiveness and conflict capability
• Solution-oriented communication and collaboration skills
• Strong analytical and problem-solving skills

Your competencies

The interview will be competence based and the following competencies will be assessed:

• Build for the Future
• Deliver Results
• Lead People
• Lead Self
• Model and champion Our Core Values