The Global Process Owner – Order to Cash will be responsible for establishing and driving the global strategy for the Order to Cash process with the goal of defining a globally standardized process for OTC. This initiative aims to enable Mars to realize efficiencies while ensuring accuracy and control. In this capacity, as a GPO you will own and define enterprise-wide standards for the process, establish the metrics that matter for the process, and drive the transformational agenda globally to achieve stated goals.

• Assume global ownership for formulating strategy, designing processes, and overseeing the implementation of digital, re-engineering, and innovation projects across Order to Cash processes.
• Make decisions on delivery model strategies for processes, collaborating with broader leadership teams on location and sourcing strategies (Business Process Outsourcing (BPO) versus captive).
• Identify, strategize, and implement transformation projects to meet desired objectives.
• Define and maintain the process and control standards documentation for Order to Cash (O2C), including building process-level controls based on Internal Controls Excellence (ICE) control guidance and any additional controls, such as the identification of automated controls.
• Drive process standardization through enterprise design across geographies at the Mars Inc level, making decisions on where customizations are permissible and overseeing implementation through indirect teams.
• Defining the entire end-to-end business process and supporting technology, collaborating with wider MGSF, Controllership, DT, and the Segments.

• Completion of an Undergraduate Degree in Accounting or Finance Professional Certification, such as CA or CPA, or a master’s degree
• At least 15 years of extensive domain experience in accounting/finance, specifically within Order to Cash processes, with a preference for prior roles as a Global Process Owner.
• Direct experience in Shared Services environments and/or with BPO service providers is mandatory, along with global exposure and understanding of regional and country-level nuances.
• Preferential consideration for candidates with real-time experience in SAP Finance module and previous involvement in implementing SAP 4/Hana
• Strong knowledge and hands-on experience with bolt-on tools in the OTC space, such as High Radius and Trade Promotion Management systems etc.
• Prior success in leading transformational programs or enterprise-wide change initiatives.
• Experience in managing teams, including global and remote management.
• Proficiency in the English language is required.