Takeda Business Solutions (TBS) is a global function and key business partner for Takeda. TBS is committed to creating an exceptional experience where you feel supported & confident in our solutions, across Finance, Procurement and HR. We create value for the business by freeing up employees’ time to better focus on patients and core operations. TBS is a driver of the latest technology and next generation capabilities in artificial intelligence, robotics, automation, and analytics, while being agile at scale. We have established a global network of core hubs and delivery centres to better anticipate needs and operate in a seamless, collaborative way.

The role of the Global Process Owner (GPO) is a senior position, responsible for overseeing the entire process. The GPO collaborates and provides guidance on process design and enhancements to the leadership team, working in coordination with the Global Process Expert. The objective is to facilitate process digitization, innovation, and the implementation of IT solutions to support overall strategy and roadmaps.

Strategy

Develops and leads the strategic plan for Takeda’s global payroll function, aligned to the TBS vision and three-year strategy, spanning more than 75 countries and more than 45,000 employees.

Technology

Leads the digital transformation and change management of local operating companies’ payroll operations to a global operating model that automates processes, optimizes HR systems, and drives efficiencies and cost savings.

Compliance

Implements controls and ensures consistent payroll solutions are in place, while adheres to country-by-country laws and regulations to achieve a SOX compliant, stable environment.

Leadership

Senior partner and strategic advisor to TBS payroll leadership team in implementation and execution of payroll strategy and exploring new opportunities.

Your Tasks In Detail

• Accountable for global E2E process, while delivering exceptional people experience, covering strategic roadmap design, prioritization, and performance. Establish and oversee process related KPI targets in alignment with the business, incl. monitoring of required response actions.
• Participates in the GPO Global Governance Framework.
• Maintains Toolkit and implementation of GPO Playbook consistently across process area.
• Drives improvements and new capabilities for the business in alignment with GPE. Process standardization and harmonization Account for end-to-end process harmonization and adherence to implemented global standards and risk and controls; sign-off on standardized process documentation as well as sign-off on local deviations (incoming and existing).
• Accountable to develop and maintain the Global Reference Model Design in partnership with IT for all key in-scope global processes, eliminating process exceptions over time.
• Cooperates closely with GPE on driving continuous process improvement, incl. oversight of GPC and extended CI Champions network, technology, and future business needs.
• Participate in the definition and alignment of process scoping; design service management topics with TBS leadership and with business for incoming / extending TBS scope.
• Sign-off on standardized process documentation including signing-off on local deviations (incoming and existing).
• Account for end-to-end process harmonization and adherence to implemented global standards and risks
• Establish & oversee process related KPI targets in alignment with the business, incl. monitoring of required response actions.
• Monitor market trends and adopt them globally to the respective process area, developing best in class processes.
• Collaborate with IT on maximizing the potential of existing software and identifying further automation potential for additional software suites.
• Responsible for performance monitoring (e.g., FTE efficiency forecasting), conducting benchmark against other companies to identify improvements, and partnering with operations to share and execute plan to reach targets.

EDUCATION, EXPERIENCE, KNOWLEDGE, AND SKILL REQUIREMENTS

• Bachelor’s degree in HR management, business administration, or related field.
• 10+ years of experience in global operational payroll leadership.
• Experience within a shared services environment within a large multinational organization.
• Proven experience of conducting payroll and implementing payroll solutions in complex, multiregional environment.
• Unwavering integrity with confidence and self-awareness
• Proven ability to influence and collaborate at the highest levels of corporate management.
• Practical experience of payroll systems.
• In depth understanding of controls, GDPR and SOX compliance.
• Clear thinker with ability to develop, communicate and deliver clear strategy and action plans.
• Good understanding of continuous improvement approaches.

Desirable

• Chartered Institute of Payroll Professionals (CIPP) qualifications.
• Continuous improvement and/or Lean background.
• Workday, SAP experience.
• Knowledge of the pharmaceutical industry.

Key Competencies For Success In This Position Include

• Robust management and leadership abilities
• Comprehensive payroll expertise spanning various regions.
• Senior partnership and advisory skills
• Profound understanding of SOX controls
• Capability in change management
• Outstanding communication and interpersonal skills
• Proficiency in applying technology and automation.
• Effective communication across all management levels
• Exemplary influencing skills
• Comfort with ambiguity, adeptness in change management, adaptability, and the ability to work effectively in cross-functional teams.