Sandoz is going through an exciting and transformative period as a global leader and pioneering provider of sustainable Biosimilar and Generic medicines.

Now as an independently listed company, Sandoz aims to increase its strategic focus, operate with greater agility, set clearer business objectives, enhance shareholder returns, and strengthen its culture for us, the Sandoz associates. This is an exciting time in our history, and by creating a new and ambitious path, it will provide a unique opportunity for us all, both professionally and personally. Join us as a Founder of our ‘new’ Sandoz!

• Responsible and accountable for T&A (Time & Attendance) and Clocking tech solution, vendor management, collection of the design and implementation of solution and process upgrades, changes or modifications.
• Responsible to design and documentation technical solutions including operating model, process maps and instructions to support country communication and change management.
• Provide support and align with functional and cross functional partners on the T&A and clocking design from global perspective
• Works closely with Project Managers, Business Owners, Service Owners, Managed Supplier/Vendors Partners, Operations teams and 3rd parties to ensure proper business as usual agenda
• Supervises the performance of P&O services and teams to ensure processes are compliant with all relevant Legal, fiscal, statutory, and regulatory obligations in country and in compliance with agreed, LSA’s SLA’s, KPI’s
• Analyse global Performance metric and satisfaction of provided services, identify areas of risks or issues and propose potential improvements or corrections
• Provides support and coaching to team members and business partners on processes related to P&O Service operations and overall supplier model, such as global standards, efficiency, SLAs within scope of service
• Collaborate closely with Country P&O Ops and serves as the first point of contact for escalations related to service delivery within the scope of P&O Operations
• Ensures overall compliance with all business, global and local policies, procedures and legislation as well as ensures compliance in line with Data Privacy and Protection

• Bachelor/Master degree in Business Administration/ Business, Technology or systems or related field is preferred
• Excellent English spoken and written
• 5 years of working experience in Shared Service Center (SSC) environment is a must (2-3 years’ experience in leading regional or global teams)
• Time and clocking systems knowledge and experience is a must
• Experience with Global transformation initiatives
• Experience managing systems and services vendors
• Ability to work effectively across all levels and layers of the organization
• Ability to maintain the highest level of confidentiality and sound judgement, in addition to high level attention to detail, analysing information, thoroughness, general math and reporting skills is a must
• Comfortable working in a complex and rapidly changing work environment