This role will be responsible for leading, governing, executing and improving the Global Procure to Pay Process to the highest standards. We are looking for a highly motivated, experienced and energetic P2P professional responsible for expanding and running our Global Procure to Pay process, who can contribute to by supporting and managing process optimization efforts and identifying opportunities for improvement in collaboration with key stakeholders. This role will also ensure the function maintains an acceptable level of risk, internal controls and segregation of duties.

• Lead Global P2P process to ensure achieving service level agreement as agreed with various stakeholders which include service provider as well as BCG local offices
• Partner with Finance & S2P Transformation team to provide inputs in designing & transforming processes and implement proposed improvements
• Lead the team and ensure timeliness, accuracy, and quality of processes in ensuring satisfying service delivery to meet or exceed customers” expectations
• Analyze end-to-end P2P processes, workflows, and systems to identify areas for improvement and automation.
• Conduct thorough process assessments, collect data, and identify bottlenecks and root causes within the P2P operations.
• Work with upstream and downstream dependencies to ensure comprehensive insights and process improvements across geographies and business units.
• Establish and implement process control, governance risks, and compliance testing
• Enforced transaction procedures and policies to ensure adherence to guidelines
• Lead in developing an annual review of procedures
• Develops and implement strategies to reduce or mitigate risks associated with accounts payable
• Initiate and lead in process improvements or system enhancement to simplified existing processes to achieve cost savings and efficiencies
• Work with business management and other business units to design and develop systems to support current and future business requirements
• Identifies processes best practices in managing payables for new implementations.
• Establish and review internal and external KPIs and drive towards defined benchmarks and targets – publish according to an agreed schedule.
• Provide insight, analytics, and consultancy relevant to accounts payable functions to the broader organization
• Build and maintain a network with peer companies and other regions globally, to stay abreast of current industry best practices and work with partners to apply these as appropriate
• Assist in providing support needed for financial reporting and other administrative tasks that may be required from time to time

People Management

• Lead team members, including defining resources planning, defining team members” role, scope, recruitment, performance evaluation and feedback, training and development planning, engagement, and retention efforts to ensure stable team support to achieve timely delivery and high-quality services
• Promote individual growth by ascertaining and communicating performance expectations, providing timely feedback on work performance, and sharing potential career development pathways. Identifying development needs and providing development opportunities to support the development and performance of team members to achieve business results
• Established and organized functional training programs for existing and new team members as required
• Cultivate a culture of respect and teamwork spirit in which all team members can work together and be respected regardless of their differences. Ensure the team is motivated to improve both individual and team contributions.
• Maintain and build a relationship with internal and external stakeholders/vendors and any other third parties
• Lead internal projects and process initiatives

Stakeholders Management and Project Management

• Actively collaborate and communicate with the external service provider and internal customers to ensure that customer deliveries are being met or exceeded
• Partner with other business units, transformation team or functions to achieve business results
• Actively engage with internal customer and gather suggestions or feedback for continuous improvement opportunities
• Manage migration projects and work according to project timelines to ensure internal customers” expectations
• Partner with the project team in managing resources required and apply necessary changes to organizational design and span of control when needed

Education & Experience

• Degree in Finance or accounting. A professional qualification like CA or MBA will be a plus.
• 15+ years of relevant experience in the procurement & payables process with a focus on the Global Source to Pay domain and an excellent understanding of shared services setup and delivery and process transformation
• Prior experience to set up and run Global P2P or Source to Pay as a centralized function
• Proven ability to lead teams through process improvements and implementation of standardized processes throughout large organizations
• Previous experience of a leading global client or internal stakeholders
• Experience working in roles supporting global projects

Functional and Technical Skills

• Demonstrates deep functional Finance shared services expertise
• Deep understanding of Global Procure to Pay domain: Accounts payable preferred
• Ability to provide insights to streamline and simplify processes and deliver value
• Ability to multi-task and prioritize within a fast-paced, demanding environment
• Comfort with ambiguity and willingness to embrace an iterative process
• Ability to independently resolve complex issues/problems
• Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects
• Experience with Finance processes enabled by ERP and AI-based technologies
• Proficiency with Alteryx, Tableau, and BI tools is preferred

Interpersonal, communication, and teaming skills

• Experience proactively taking the initiative, using good judgment to prioritize issues, and the ability to work with minimal direction
• Strong interpersonal skills and a collaborative style
• Ability to work effectively with partners in a global environment
• Ability to manage external vendors effectively and independently
• Working in a diverse, international environment and able to operate at multiple levels
• Demonstrates advanced communication skills: oral, written, and active listening