An opportunity has arisen to cover our Group Head of HR Operations and HRIS during maternity leave. We are looking for a forward thinking, proactive HR Operations leader, with a global mind-set, to join us at a pivotal moment in organisational growth to build and evolve our HR Operations offering across HR/Payroll shared services, Data, HRIS and HR Audit functions internationally.

Reporting to the Group HRD, this position will lead the HR Operations teams currently based in the UK and US, to ensure the delivery of effective transactional HR services and transform our HRIS landscape.

The successful incumbent will work collaboratively with COEs and HRBPs to continue the build of an integrated, centralized and commercially aligned people Operations team.

• Delivery of the global Workday HR roadmap, leading the programme from initiation to deployment in line with the Workday blueprint and managing the global team, including our engagement partner, to ensure successful project delivery as determined by the project success criteria
• Partner with Finance on the delivery of Workday Expenses and Workday Financials to ensure all dependencies between projects are mapped and managed, stakeholders are engaged on the Workday programme and there is a clear governance structure in place to oversee all deployments with the appropriate representation from across the business
• Lead the data and insights team as they progress the delivery of their strategic roadmap, supporting the build of outputs to the business and engaging with stakeholders, particularly across HR, to highlight the journey and support required for success.
• Continue to build and develop our HR Operations operating model globally, ensuring the foundations are in place to enable global and regional support roles. In doing so, develop capabilities across the teams that can partner with the wider HR teams and business in a consistent way and create scalable solutions for the business.
• Commence the development of a framework that defines global HR principles for our policies which are engaging, simple and consistent. With agreed principles in place, work to establish ways of working, and roles and responsibilities
• Partner with our Group Compliance and Audit function to deliver audit and control requirements under the annual cycle, with particular focus on remediation planning and execution
• Manage the end to end employee lifecycle process and experiencing, ensuring a positive business, colleague and manager experience
• Ensure that the HR service delivery operates within defined service levels for timeliness and quality
• Encourage and nurture the creation of a customer-centric philosophy within the HR Operations function
• Proactively partner with Compensation & Benefits, Talent Acquisition, People & Organisation Development teams to ensure smooth management of operational elements ensuring the optimal employee experience
• Manage regulatory impacts on all HR Operations and processes, ensuring compliance at all times, whilst proactively communicating with HR and business leaders to increase awareness.
• Proactively identify opportunities for collaboration and alignment with other functional teams to ensure a more seamless colleague experience i.e. IT and Operations

• Significant experience in leading change and transformation globally, with strong influencing skills
• Proven experience in global implementation of core HCM systems, Workday experience is essential
• Strong stakeholder management skills, building credible relationships with a variety of different stakeholders and can effectively influence people
• Proven ability to lead HR operational services, creating efficiency and value across the function and for the business
• Good understanding of people analytics and the value of high-quality management information
• Firm grasp of technology in the People/Talent space and are passionate about how technology can be best utilised to support service delivery and employee experience
• Experience in managing teams through change initiatives with proven coaching and mentoring skills
• Demonstrable knowledge of HR legislation and proactively recommend changes to ensure Howden is legally compliant
• You have effectively managed projects and improved ways of working/processes in the HR domain
• You are numerate, with good analytical and problem-solving skills
• Results focused with a can-do attitude