Urban Mobility ● Shared Services and Business Development

• Develop and Implement stakeholder, communication and engagement strategies, approaches, frameworks and longterm plans.
• Plan and deploy communication, interventions and engagements based on target audience related research and measuring the success thereof.
• Disseminate information including the resolution of inquiries and complaints received via various channels.
• Develop and implement communication and advocacy plans including related content, material and tools for campaigns tailored to the specific initiative.
• Plan and lead the development of content for printed and digital collateral, promotional/educational material, FAQs, protocol responses, etc.
• Facilitate two-way flow of information between internal, external stakeholders and affected communities to foster relations, advocate change and enable service delivery.

• A relevant Bachelor Degree (Preferably in communication, public relations, marketing or similar).
• Minimum 8 years’ relevant experience in the transport environment with emphasis on advocacy, communication, marketing, stakeholder engagement, public relations or change management.
• Excellent writing, communication and engagement skills.
• Ability to think holistically and to influence.
• Strong Project Management Skills.
• A valid Code B driver’s licence and own reliance vehicle for official use.
• Availability to facilitate engagement outside of standard office hours.