As Head of Employee Experience , you will be responsible for creating seamless experiences for our colleagues across a range of fundamental interactions on their journey at Moove.

• Understanding and articulating the most critical touch points on the Employee Experience journey and creating a strategy for continuous improvement
• Evaluating the efficiency of existing People processes and identifying opportunities for automation and optimisation
• Setting a payroll and benefits administration strategy for our growing and geographically dispersed business, ensuring that it is executed and delivered seamlessly in line with local tax laws and regulations
• Managing third party relationships across the payments spectrum and looking for opportunities to consolidate and streamline where possible
• Working with our Reward team to build first class processes and frameworks for benefits administration that meet our strategic vision for Reward
• Setting a strategy for knowledge management within the People organisation at Moove and ensuring that our document and data management processes and systems are compliant and fit for purpose
• Creating and maintaining a framework for policy management and improvement, working hand in hand with our internal communications lead and our People Partners to ensure that these are accessible, available, understood and compliant
• Establishing a strategy for People Tech alongside our Systems team that enables hi-tech and mobile product solutions for our employees for all employee experience touchpoints
• Ensuring that all People products are designed with the internal customer in mind and pursue great Product Market fit, leveraging design thinking to create frictionless experience.
• Developing and improving our global on and off boarding processes to world class standards enabling our colleagues to deeply understand our mission and our ways of working.
• Working closely with our People Partners and our local P&L owners to provide continuously improving people services to our Moovers across the world

What You will need for this position

• 8+ years of relevant experience in a high growth, customer centric business
• Experience working across dispersed geographies and managing the complexities that come with highly diverse employment regulations
• Understanding of best in class payroll solutions for a multi geography businesses
• Experience of building and leading teams remotely and across multiple locations
• Experience of crafting and setting strategy for People Operations with a demonstrable track record of execution against strategy
• Product development mindset with experience of designing and iterating on customer centric people products

Key Competencies

• Strong analytical skills
• Process driven and change management expertise
• Project management
• Tech savvy
• Innovation
• Customer focus
• Situational adaptability
• Strong communication