As our Head of Business Information Technology (BIT), you will drive OLX’s global IT Operations strategies and shared services across 8 markets.

• Provide strategic leadership and direction for all aspects of BIT Operations across multiple geographical locations;
• Develop and implement a comprehensive BIT Operations strategy aligned with organisational objectives and priorities;
• Lead and mentor a team of IT managers and professionals, fostering a culture of collaboration, innovation, and excellence;
• Drive continuous improvement initiatives to optimise IT service delivery, efficiency, and effectiveness;
• Establish and maintain strong relationships with key stakeholders, senior management, and external partners to ensure alignment of BIT Operations with business goals;
• Define and communicate clear objectives, goals, and performance expectations for the BIT Operations team, and monitor progress against targets;
• Oversee budgeting, forecasting, and resource allocation for BIT Operations, ensuring cost-effective management of IT resources and expenditures;
• Champion best practices in IT service management, governance, and compliance, ensuring adherence to industry standards and regulatory requirements;
• Collaborate with cross-functional teams and synchronise with other IT teams to support IT-related projects and initiatives, including system upgrades, migrations, and deployments;
• Implement regular communication channels and collaborative platforms to facilitate information sharing and alignment across different BIT teams;
• Encourage cross-training, skill-sharing, and joint problem-solving initiatives to enhance collaboration and knowledge exchange between BIT teams;
• Represent the BIT Operations function in senior leadership meetings and strategic planning sessions, providing insights and recommendations to support decision-making;
• Drive a culture of continuous learning and development within the BIT Operations team, promoting skill-building and career advancement opportunities;
• Act as a spokesperson and advocate for BIT Operations both internally and externally, promoting the value of IT services and capabilities to stakeholders and customers.

• At least 5 years of management experience in the IT environment;
• Sound working knowledge of IT operations, systems, and developments;
• Experience with AWS, DNS, EMail systems, and SaaS Services (experience with Okta and ServiceNow would be nice to have);
• Good knowledge of other APIs and system integrations;
• Strong understanding of cloud best practices and experience implementing new standards and processes in Cloud environment;
• Systematic analytical and problem-solving approach, coupled with a sense of ownership and drive;
• Strong leadership and project management skills;
• A degree in Computer Science would be nice to have.