The Head of Business Operations has significant decision-making authority and scope to make a major impact on M4ALL’s rapid growth. Responsibilities span across operational, financial, administrative, and people management functions.

Medicines for All (M4ALL), a part of Virginia Commonwealth University, is an entrepreneurial, impact-oriented institute founded with commitment to improving access to medications across the globe by driving down production costs. We do this, in part, by developing low-cost, high-quality routes for the manufacturing of active pharmaceutical ingredients (APIs).

Serving as part of our executive leadership team (ELT), the Head of Business Operations plays a critical role in ensuring we execute and deliver on our mission. This position provides strategic leadership, direction and oversight in the planning, implementing, improving, and evaluating of our business activities and operations. The Head of Business Operations leads a skilled shared services team and reaches across every aspect of our organization, tasked with ensuring effective strategies, processes and procedures to drive the growth of our business.

Required Experience and Skills for Success

• 10+ years of experience as a senior leader in healthcare/pharmaceutical or closely related industry with knowledge of business operations functions, such as finance, IT, human resources, facility and office management.
• Advanced degree, or a combination of education, training and experience that equates to an advanced degree
• Experience building, leading a growing organization (e.g., startup or scaling) will be beneficial in this role
• Understanding of industry trends and challenges with a strong aptitude to evolve business operations in alignment with market needs
• Proven ability to lead change effectively, drive transformation, and inspire teams to adapt to new strategies
• Strategically minded with tactical awareness of shifting priorities. Must be adaptable to disruptions and accountable for decision-making across functional areas in a rapidly changing business environment
• Proven record of building and leading high performing teams, across varying functions and capabilities within a target driven environment
• Proficiency in financial management, budgeting, and financial analysis
• Experience with proactively developing and promoting key stakeholder relationships by listening, problem solving, and generating solutions using customer perspectives and needs
• Successful track record of driving end-to-end complex bodies of work with high value business performance while controlling costs and ensuring operational efficiencies
• Unwavering commitment to aligning and adhering to M4ALL’s core values and purpose
• Exhibit high ethical standards and promote respectful behavior within the organization; Approachable leader who listens carefully and thoughtfully, works to understand needs and strives to exceed expectations with both our internal and external customers
• Effective oral and written communicator with broad audiences using tact and diplomacy
• Strong cultural competency with a dedication to valuing diversity and contributing to an inclusive working environment

Preferred Experience and Skills:

• Experience building and leading finance teams
• A deep understanding of project management methodologies, tools, and best practices to effectively plan, execute, and control complex projects
• Experience with grant or research administration
• Knowledge of organizational effectiveness principles and proven ability to build and inspire cohesive teams
• Experience partnering Legal and IP functions to facilitate desired business operations outcomes