The Business Services Lead is pivotal in managing and driving forward our existing and evolving Executive Assistant team globally. Our EAs are a passionate, dedicated team that thrive on making the impossible possible for our Partners. They are highly organised multi-taskers, who foster inclusivity and a positive work environment, all while maintaining a can-do attitude. This role presents an excellent opportunity for you to lead a remarkable team, leveraging your professionalism, experience, and innovative ideas to ensure we continue delivering exceptional support to our Partner team, in a fast-changing environment.

• Ensuring the Business Services function is delivering an excellent service to our Partners with continued focus on improvements, efficiency and communication
• Ensuring our Business Services team is setup and organised to align with the Firm growth strategy and commercial objectives, and lead the transformation of the function where required
• Overseeing the day-to-day management of our global team of Executive Assistants
• Direct line management, mentorship and coaching to our Senior Executive Assistants and Team Leads. Also managing feedback and performance review process for the team
• Managing the Partner/EA allocation process, fostering our Partner/EA relationships and managing 360 feedback
• Managing recruitment -including interviewing- and HR processes for the team
• Overseeing Learning & Development initiatives within the team
• Handling financial operations for the team including budgets, expenses and forecasting
• Collaborating with the wider CSO and Baringa Enablement teams to ensure cross-function best practices are in place and joint projects are being delivered

• Understanding of the EA role and management of an EA function
• Proven track record in management and transformation of a large global support team or function
• Experience in supporting and working with senior stakeholders
• Previous experience in Professional Services (desirable but not essential)
• Commercially savvy, with experience of financial budgeting and forecasting
• An enthusiastic and personable role model with ambassadorship behaviour