Working at Freudenberg: “We will wow your world!” This is our promise.

• Responsible to deliver in-quality and in-time services to our customers in accordance with the service agreement;
• Responsible for all legal documents between customer and Shared Service Center Brasov (e.g. service agreement, joint controller agreement) and for keeping documents up to date;
• Collects all new service requests from the Business Groups and prepares the decision process of the Shared Service Center Management in alignment with Customer Lead;
• Responsible for functional ramp-up in alignment with HR and compliance to Business Group after approval of the new service request by local management;
• Responsible for the division budget, in accordance with management team;
• Manages the relation and acts as a primary point of contact between Business Group and Shared Service Center Brasov;
• Disciplinary responsible for the employees within his division;
• Responsible for Business Group team coordination, communication and standardization ensuring a smooth collaboration within the Shared Service Center;
• Ensures compliance with all internal and legal regulations in the area of responsibility;
• Supports regular audits in the area of responsibility;
• Ensures balanced HR evaluation of employees in the area of responsibility in alignment with HR guidelines.

• Bachelor’s degree in Business Administration or a related field. MBA or relevant advanced degree preferred;
• 5 years of experience in a Shared Service Center or similar environment, with at least 2 – 3 years in a managerial role;
• Proven track record of leading and developing high-performing teams;
• Strong understanding of shared services operations and best practices;
• Excellent financial management and analytical skills;
• Very good communication and interpersonal skills;
• Ability to work effectively in a fast-paced, dynamic environment;
• Proficiency in English, both written and spoken, German language is a plus.