As the Head of HR Operations, you will work closely with our HR Director and play a pivotal role in shaping our people strategy, driving initiatives that enhance employee engagement and optimizing HR processes. This leadership position requires a strategic thinker with a passion for people, excellent problem-solving skills, and the ability to create a culture where employees thrive. You will ensure the delivery of outstanding HR shared services for all internal and external stakeholders, continuously improving processes to provide efficient, reliable, and high-quality operational support that meets the needs of the organization and its employees.

• Lead the HR shared services team at GGG: Establish and scale an efficient, high-performing HR shared services function that delivers exceptional support, ensuring rapid growth while maintaining quality and operational excellence
• Policy Development: Create, update, and communicate internal and external HR policies and procedures, ensuring they reflect current labor laws and best practices
• Employer Relationships: Foster strong relationships with employees and management through excellent service and act as a trusted advisor on HR-related matters and addressing any employee concerns effectively
• Labor Law Compliance: Ensure compliance with all federal, state, and local labor laws and regulations, managing any audits or legal inquiries as they arise
• Improve our Data Analysis & Reporting: HR metrics related to compensation, benefits, and employee satisfaction to inform strategic decisions and improve HR services
• Change Management: Support initiatives related to organizational change, ensuring that all processes are communicated clearly and effectively to employees
• Flexibility and Support: Act as a “go-to” resource within the HR department, providing support wherever needed, particularly in high-demand situations or during critical projects to ensure smooth operations across all HR functions

Qualifications:

• Completed degree in Business, Psychology, Labor Law, or a related field, ideally with a focus on HR
• Several years of professional experience (minimum 7 years) in a responsible HR position, ideally in a dynamic international corporate environment
• In-depth knowledge of labor law, payroll processing, and HR best practices
• Experience in team leadership and management of HR processes
• Excellent communication skills, along with a high level of empathy and assertiveness
• Hands-on mentality and the ability to quickly adapt to changing requirements and tasks
• A commitment to continuous improvement and the ability to identify inefficiencies in HR processes and implement solutions
• Fluent in both German and English, with excellent written and verbal communication skills

Preferred Qualifications:

• Outstanding negotiation skills, particularly in fostering constructive dialogue during labor relations and contract negotiations
• Proven ability to manage HR projects from inception to completion, ensuring alignment with organizational goals and achieving measurable results through defined performance indicators
• Skills in managing HR aspects during times of crisis or organizational change, including restructuring or mergers
• Familiarity with implementing and managing HR technology platforms