As the Head of HR Operations, you will lead a sizeable HR team of c30 people. The teams are spread across HR admin, HRSS, ER, TA, Payroll & Reward.

• Lead the People Operations function, supporting the team to deliver excellence in HR transactions that deliver a great candidate and colleague experience
• Alongside peers in the People Leadership Team, develop and implement the People Strategy and ensure full alignment with the wider 5 year organisational strategy and enabling strategies
• Support and improve the capability of our line managers with innovative but simple processes that enable individuals to take accountability for their people
• Be a trusted advisor to the senior teams, advising across the broad HR agenda whilst being clear on the impact of legislation / regulatory and best practice changes on the organisation and embedding them in line with our organisational values
• Lead on process improvement across the entire colleague life cycle ensuring that we make best use of technology to improve the way we work, including through the use of automation and AI
• Work with the team to enhance our processes across Shared Services / Payroll ensuring that our colleagues are at the heart of what we do and that processes are streamlined, effectively ensuring efficiency, productivity and optimisation of resource
• Lead on people risk management and governance forums representing the people team
• Manage the People Operations budget in-line with the needs of the business, ensuring that we get the best value and driving supplier relationships to do more with less
• Support the recruitment team in attracting the best talent in the market, delivering a first-class candidate experience whilst reducing time to hire
• Develop the Turning Point Employee Value Proposition in supporting the creation of a compelling colleague experience
• Analyse and provide insight, through metrics and a suite of reports, supporting governance and assurance on all people matters
• Develop our reward offer including benefits and compensation to ensure we can continue to attract and retain great colleagues

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