The Head of Marketing – Customer Acquisition, Retention, and Experience is responsible for developing a strategic unified marketing vision that drives customer acquisition, increases brand awareness, and establishes Lingraphica as a thought leader in high-tech augmentative and alternative communication (AAC) and the go-to solution for people with communication challenges.

This role will lead the company’s Shared Services function, which includes the Digital Marketing, Customer Service, and Sales Enablement teams. The ideal candidate will have a proven track record in developing an internal agency mindset that supports the goals and objectives of the company’s business units. Reporting to the COO, this position is a member of the Executive Team and contributes to the development of company strategies and goals. The candidate is also responsible for working with sales and marketing leaders to develop department-level strategy, ensure a seamless customer experience, align sales and marketing initiatives, and help expand our customer base to achieve our growth objectives.

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