Step into the future with Newlab. We’re more than a community; we’re a breeding ground for world-changing ideas, championing decarbonizing the economy. With our robust infrastructure and member companies, we’re dedicated to transforming innovation into real-world solutions. And now, we’re on the hunt for an extraordinary Head of Membership in Brooklyn to steer our flagship location.

n this unique position, imagine commencing your day sharing Newlab’s grand vision with a city mayor, and by afternoon, brainstorming with your team to enhance facility utilities.

• Leadership: Steer the Membership Team at Newlab BK, optimizing engagement, satisfaction, and growth.
• Financial Acumen: Own the Membership P/L, balancing aspirational growth with ingenious cost management.
• Services & Experience: Drive the shared services portfolio, and guarantee an unparalleled end-to-end membership experience.
• Infrastructure: Foster relationships with Brooklyn Navy Yard, championing developments in infrastructure and space utilization.
• Mentorship: Engage deeply with member startups, guiding them to harness the full potential of the Newlab ecosystem.

We seek a community builder, someone deeply passionate and innately dynamic. The Head of Membership we envision:

• Brings substantial experience in team leadership, service scaling, and strategic planning.
• Boasts financial mastery, expertly juggling growth with cost efficiencies.
• Is deeply rooted in the ethos of deep tech startups, crafting strategies that resonate with the community.
• Engages, mentors, and provides strategic guidance, seeing member success as a personal victory.
• Celebrates Newlab’s core values, amplifying our focus areas.
• Is fundamentally a leader, an operator, a service-oriented genius, and Newlab BK Membership’s lighthouse.

Essential Experience

• Team Management: Demonstrable success in leading multifaceted teams and executing cross-functional projects.
• Financial Management: Mastery over budgets, with a proven record in revenue and cost management.
• Service Scaling: Experience in enhancing customer value via new services, focusing on retention and engagement.
• Mentorship & Relations: Proven track record in mentorship within the startup realm.
• Process Mastery: Proficiency in designing and implementing processes to amplify efficiency.

Bonus Points For

• Community Building: Significant roles emphasizing community scaling.
• Applied Innovation: Exposure to innovation teams, amplifying growth opportunities.
• NYC Tech Ecosystem: Strong affiliations with NYC’s tech ecosystem, including government and economic factions.