The Head of PEOPLE SERVICES for the Budapest Hub inspires talent and delivers exceptional service to Sanofi employees. This role fosters collaboration and engagement, creates a supportive and psychologically safe work environment, and promotes personal growth of the team members. The Head of People Services Budapest Hub ensures high-quality, compliant service delivery, drives digitalization and process simplification, and manage operations effectively, including financial planning and compliance.

Design and deliver on PEOPLE SERVICES mission & Inspire Talent

Co-design strategy, execute against the associated roadmap by engaging leaders & team

• Create a culture of strong collaboration and teamwork between country and captive teams as well as key stakeholders such as People & Culture Partners, COEs, other service lines, Digital and external partners
• Set the tone for all teams, creating a safe and fair work environment that attracts talent, fosters employee’s development and makes them feel included
• Communicate vision, set stretch goals and create opportunities for personal growth and learning for the team
• Empower the team to improve processes, sponsor them and remove road-blocks
• Provide effective career guidance and coaching support to leaders

Be responsible for service delivery

Accountable for high quality and compliant delivery of People Services process scope as well as continuous process improvement

• Timely, accurate and compliant delivery for Employee Life Cycle, Payroll, Time Management and Learning and Connect to Resolve (answering employee and manager queries)
• Ensure Workday is single source of truth, flowing into payroll & enabling data analysis
• Support potential acquisitions and dispositions and other strategic business projects
• Strong focus on KPIs and root cause analysis in case of defects, developing action plans and driving reliable follow-through
• Understand and follow best practices from other regions within PEOPLE SERVICES and drive application within the region / supported countries

Be responsible for Digitalization and Process Simplification

Implement key technology projects for all supported countries and ensure that they are effectively utilized to create capacity

• Complete implementation of automated document management from Workday for remaining countries and measure utilization to create capacity
• Contribute to further streamline data flows and improve interface effectiveness
• Partner closely with Time to Pay Global Process Owner and Head of Program Management on implementation of payroll core model, including payroll transition projects where applicable

Be responsible for Operations Management

Coach leadership team through headcount and transition planning and ensure reliable execution of action plans

• Own financial planning, tracking and forecasting process
• Work closely with Head of Program Management and teams from Hub Operations & Transition Management for transitions and ensure priorities are aligned to global critical projects, have project managers assigned and support local teams with project management background
• Responsible for setting up governance structure with P&C, Digital, Finance, Procurement, Internal Controls etc. and manage all deliverables on time
• Ensure legal and regulatory compliance all the way to robust business continuity planning and management.

Education: Bachelor’s degree in business, management, Psychology or similar

Experience: Proven track record in leadership roles of big GBS / Shared Services teams, team engagement, process management, performance management and experience with transitions.

Skills: Strong leadership skills, with the ability to motivate and inspire others. Build relationships within the organization – locally and across multiple (EU) countries. Ability to interface with all P&C partners, Senior leaders, technical experts and other key stakeholders.

Excellent communication and stakeholder management skills in English. French is a plus.