The Head of Shared Services and HRIS is a strategic role leading and managing the effective operations of the HR function enabled with a strong HR technology platform in a high-growth, multi-state environment.

• Collaborates with senior leadership to understand the bank’s goals then drives the design and evaluation of HR strategies through metrics and insights to align with overarching organizational growth.
• Ensures that all HR related administrative forms, reports, processes, and audits are completed accurately, timely, and in compliance with company policies and relevant local, state, federal, and provincial regulations for HR recordkeeping, audits, and compliance.
• Directs HRIS, Workforces Analytics, and Operations functions ensuring compliance with multi-state regulations, leading the implementation and design of how work is carried out in the HR department.
• Oversees the execution of HR operational activities and data management.
• Serves as a point of contact for HR-related inquiries and provide timely and accurate responses while resolving any issues or concerns while driving employee satisfaction.
• Identifies optimal solutions that meet the needs of the HR functions by recommending process improvements, system enhancements, work structures, and alternatives based on specific needs, while understanding best practices and risk mitigation.
• Develops a HRIS road map aligned with business and HR priorities.
• Evaluates and drives the implementation and success of the HR eco system (HCM and all HR technologies and modules).
• Responsible for system administration duties and ensures data security configuration/change requests are aligned pursuant to governance model/internal controls.
• Creates and/or modifies reports, dashboards, extracts, imports as needed; delivers accurate and insightful KPI reports, dashboards, and data to cross-functional stakeholders.

Educational Requirements

• University (Degree) Preferred

Work Experience

• 8+ Years Required; 10+ Years Preferred

Physical Requirements

• Physical Requirements: Sedentary Work

Preferred Requirements

• Experience with ADP and implementing robust analytics, KPIs, etc.
• Merger and acquisition experience
• Extensive knowledge of HR function, processes, information systems, policies, compliance requirements and best practices
• Demonstrated ability to oversee and maintain HRIS and other HR-related systems effectively, including managing system configurations, troubleshooting technical issues, implementing upgrades, and ensuring data accuracy and integrity
• Expert analytical skills to trend, forecast and set targets that can be consumed and actioned in HR and throughout the bank
• Ability to effectively manage multiple initiatives, analyze trends, manage risk, and drive change across an organization
• Ability to work effectively with cross-functional teams, HR business partners, and other internal and external stakeholders to achieve common objectives and address HR-related needs