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HR Operations & Payroll Cluster Manager (CEE)
1 year ago
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Fresenius Medical Care is a people business. Our success depends on having the best and brightest employees, and helping them attain their personal and professional goals while delivering excellence in patient care and business results. Our employees embody our culture which is based on six core values supporting our promise to improve the quality of life of every patient every day. These core values are: Patients and Partners First, Honesty and Integrity, Quality and Compliance, Collaboration, No-Limits Mindset and Results Oriented.
- Manages the daily activities of the Payroll & HR Operations department.
- Setting priorities for the team and to ensure that all established service levels are maintained for FMC employees
- Collaborate with business partners to continually improve the operations and efficiency of the department.
- Ensuring prompt and accurate HR Services delivery (Payroll & HR Operations) in the region (e.g. Slovakia, Czech Republic, Serbia) according to the defined Service Level Agreements and signed-off Standard Operating Procedures (SOPs), agreed KPIs and quality targets
- Delivering HR transformation Program on agreed timeline together with global project team and nominated team members
- Providing support and guidance on diverse HR Operations & Payroll queries
- Continuously focus on process standardization, improvement and quality
- Supporting or leading various projects as assigned by a direct manager
- Strong knowledge of HR operations & payroll concepts and processes
- Solid (8+ years) experience in people management, including managing complex processes and teams (15-20+ people), preferably within international environment in HR Management (Shared Services Operations will be an advantage)
- Advanced in written and spoken English (C1), Slovak and Czech language will be an advantage (B2-C1)
- Experience in Workday and ticketing tool eg Service Now
- High degree of initiative-taking behavior and result orientation
- Excel in positive energy, optimism and enthusiasm
- Clear drive for results and demonstration of a real ‘can do’ mentality
- Excellent interpersonal and communication skills
- Ability to adapt quickly to changing priorities