As the GBS Integration Delivery Lead, you will report to the Head of GBS Integration and take ownership of successfully introducing or transitioning GBS services into the integrated business. You will work closely with and represent the GBS teams, including Service Delivery, GPOs, and Workstream Leads. Your role will involve managing and coordinating GBS-related integration activities to ensure a smooth transition into the GBS service model and ‘run’ operation. Acting as the GBS representative within the MIB process, you will be a trusted advisor and hands-on partner, driving all GBS-related aspects of integration.

• Establish the position of the GBS Integration Delivery Lead as having coordinating accountability within the GBS in the design and delivery of an GBS integration framework within the remit of the role.
• Oversee the integration plans, approvals, assumptions and requirement of each integration.
• Manage the multiple concurrent integration workstreams as a portfolio, reporting on progress, risk, issue management, etc and highlighting needs for escalation or reprioritisation.
• Be a key player and partner with other GBS teams including Finance and HR Service Delivery, GPOs, Internal Controls as well as the wider Integration teams.
• Liaise closely and coordinate integration plans and activities with other functions such as HR, and technology.
• Lead end-to-end integration projects, including scoping, planning, execution, and delivery, ensuring milestones are met on time and within budget. Collaborate with key stakeholders to define deliverables and track progress.
• Work closely with global and regional teams, including functional leads and business unit heads, to understand their needs and ensure the GBS integration plan aligns with broader goals.
• Drive change management efforts, ensuring that stakeholders are engaged and prepared for the integration of new businesses, systems, processes, and technologies.
• Evaluate existing processes across multiple workstreams, identifying opportunities for integration and improvement. Streamline workflows and procedures for greater operational efficiency.
• Lead the integration of systems and tools that support GBS services. Ensure data flows seamlessly between systems, minimizing disruptions and improving user experiences.
• Maintain strong relationships with business leaders and project teams. Provide regular updates on progress, risks, and issues. Proactively address concerns and mitigate potential roadblocks.
• Identify potential risks related to the integration process and implement mitigation strategies. Ensure that issues are resolved quickly and effectively to minimize any disruptions to business operations.
• Monitor the success of GBS integrations, gather feedback, and propose adjustments as needed to continually improve service delivery and alignment with organizational objectives.

• You will be a qualified finance professional with significant shared services experience managing multi-faceted business integrations. The candidate will possess a good understanding of finance processes and the critical requirements of service compliance and control.
• You will be an excellent communicator (written, verbal and presentation) and a proven leader of change and process improvement, with the requisite skills to effect informed decision-making
• Experience in leading large-scale integrations within a global or multi-functional environment, preferably within a GBS or shared services framework. Experience in managing cross-functional teams and complex projects is essential.
• You will be experienced in building cross-functional relationships, able to influence, facilitate and hold to principles and standards whilst maintaining positive professional relationships. Of great importance to this role will be the ability to advise and lead on key financial processes, including, risk, controls and governance.
• Extensive experience in leading large-scale transformation and integration programmes. Ability to engage and influence at the C-Suite level.