Join our dynamic Manila team and take the helm as our Lead – Accounts Receivable. In this role, you’ll spearhead the performance of our workstream within Orica’s Global Business Services, playing a pivotal role in driving process improvement and delivering top-tier service to our in-scope countries.

People Leadership

• Develop and train workstream employees, focusing on supervisors.
• Implement GBS strategies effectively.

Process Leadership

• Manage overall workstream, ensuring alignment with supervisors and efficient workload allocation.
• Drive and support process improvement projects.
• Maintain up-to-date Standard Operating Procedures and ensure compliance with internal control standards.
• Ensure smooth integration of processes during transitions.

Operations:

• Ensure all KPIs are met, including timeliness for generating customer invoices and cash application.
• Provide accurate operational performance reporting, including attendance monitoring and timely query responses.
• Maintain high accuracy ratings on posted documents and meet collection compliance targets.
• Lead stakeholder meetings to gather feedback and plan action items.

Ad Hoc Duties:

• Serve as a backup for Service Delivery Manager as needed.

• Minimum 8 years of relevant experience in Finance/General Accounting/Accounts Receivable/Accounts Payable/Cash Management within a large corporate organization, with at least 5 years of direct people management experience.
• Strong understanding of basic accounting principles, practices, and internal policy.
• Excellent stakeholder management and communication skills, both written and verbal in conversational and business English.
• Outstanding presentation skills.