Senior Manager
IT Services and IT Consulting

N/A

Lead IT Service Manager Workflow

BWI GmbH
Frankfurt am Main

1 year ago

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We are looking for responsible IT specialists who are committed to developing Bundeswehr IT in challenging digitization projects and thus want to make a contribution to Germany’s security.

  • Responsibility for the implementation of contractually compliant and timely service provision for the development and operation of workflow applications (based on Pega)
  • Assumption of end-to-end service management responsibility for the assigned service or the assigned service function groups along the entire lifecycle
  • Development of new and improvement of existing processes to increase the efficiency of service provision
  • Technical management of a virtual team of e.g. consultants, developers, IT architects and administrators
  • Cost responsibility for the assigned service or service function groups including forecasting, controlling and reporting
  • Completed studies or comparable training in the field of economics and/or IT
  • Approximately 6 years of relevant professional experience in the management of software development or workflow solutions as well as in technical leadership
  • Many years of experience in agile project management methodology (PO if applicable) as well as good knowledge of the ITIL framework and experience in implementation
  • Very good knowledge of workflow solutions such as PEGA, certification as PEGA Business or System Architect is an advantage
  • High teamwork skills and very good communication skills, as well as the ability to make decisions
  • High level of communication and teamwork skills as well as decision-making and assertiveness
  • Fluent written and spoken German
Salary
$
117196
-
$
148530
Responsibility
Scope
-
Workplace
-
Functions
Level
N-3
Travel
0%
Date Added
09-23-2024

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