
N/A
Lead P2P (APAC Process Owner)
2 years ago
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Our Regional Finance Team is seeking a highly motivated Accounts Payable (AP), Travel & Expenses (T&E) Regional Process Owner – to help lead and shape AP/T&E processes for the region for all foodpanda’s verticals (i.e. Platform and New Verticals).
Your Key Objectives
- Build and lead a service delivery team to service all 11 APAC markets + Regional Offices
- Own and drive operational excellence [i.e. standardisation, automation] and ensure superior customer services
- Support the transition/onboarding of new markets/processes into the Shared Service Centre.
- Drive process/functional governance [i.e. SLA/KPI Performace, Issue mgmt, projects prioritisation]
Responsibilities
The Accounts Payable (AP), Travel & Expenses (T&E) Regional Process Owner will be located at either of our regional offices in Manila, Philippines..
Primary:
- Collaborate with process stakeholders to ensure effective and efficient process operations.
- Build a regional Shared Service Centre to support all markets.
- Own and manage the service delivery and performance with defined SLAs/KPIs.
- Prioritisation of Transformation projects and providing inputs that will drive process-related investment decisions and implementation
- Ensuring the process complies with any regulations and internal controls/risk management measures
- Present performance results to relevant stakeholders in relevant governance forums (e.g. Monthly, Quarterly Business Review…etc)
Others:
- Sets the vision & strategic direction, and maintenance of the Service Catalogue/Taxonomy
- Ensure maintenance of process documentation (i.e. Process models, Standard Operating Procedures)
- Liaise with Central (Delivery Hero), Regional and GRC on managing relevant policies and procedures affecting AP/T&E processes
- Assess change requests, prepare decision making and foster implementation
- Actively help to solve systemic or complex issues and problems in an effective manner
- Support internal and external audits
Basic Qualifications:
- University degree in Economics, Finance, Business Management or equivalent
- 10+ years of relevant AP/T&E functional experience (either in operations or process ownerships),
- Strong analytical skills, solid communication and presentation skills
- Experience working in a multi-national environment with a complex regional/country environment (preferably within the Tech Industry)
Preferred Qualifications / Experiences / Knowledge:
- Professional certifications such as CA, ACCA, etc.
- Worked in a Finance Shared Service Centre
- Strong leadership skills
- Strong communicator with the ability to influence, persuade and drive action.
- Demonstrable experience leading and managing teams
- Process-oriented with an understanding of both financial and operational controls
- Familiar with key systems; Ariba, SAP and Concur
- Strong analytical skills and can foresee upstream and downstream impacts
- Proficient with Google Suite and/or Microsoft applications for analysis and reporting
- Comfortable working in a fast-paced environment with tight deadlines
- A creative mindset and a willingness to question assumptions and conventional wisdom.