The Finance Shared Service Manager will oversee the daily operations of the finance shared service centre, ensuring efficient service delivery, stakeholder satisfaction, and adherence to high-quality standards. This role demands strong leadership, exceptional people management skills, and the ability to foster effective relationships with internal and external stakeholders.

Stakeholder Management:

• Manage stakeholders across the group, understanding their expectations and areas of concern, and providing effective solutions.
• Serve as a trusted partner to business leaders, providing insightful inputs and support in key strategic decisions.
• Benchmark the shared services organization against industry standards to identify and implement process improvements.
• Develop and maintain strong relationships with key stakeholders, including business unit leaders and country teams.
• Gather feedback and continuously improve service delivery to meet stakeholders’ expectations and needs.

People Management

• Actively manage and nurture a diverse and talented team, focusing on attracting, retaining, and developing top-tier individuals.
• Foster a positive and collaborative work environment that encourages team members to excel.
• Identify and address training and development needs to enhance team capabilities and career growth.
• Identify succession plans for critical positions and implement comprehensive development plans for exceptional talent, fostering a high-performing workforce.
• Cultivate an inclusive environment and a team culture committed to delivering quality service and collaboration, aligned with our PRIDE values.

Leadership

• Provide strategic direction and leadership to the finance shared service center.
• Drive process improvements and efficiencies to optimize service delivery including automation of the processes.
• Implement best practices and ensure compliance with company policies, financial regulations, and industry standards.
• Promote a culture of accountability, integrity, and continuous improvement within the team
• Lead and coordinate cross-team continuous improvement projects, driving innovation and efficiency throughout the organization.

Quality Of Output

• Oversee all financial and accounting activities, ensuring robust controls and compliance with local statutory and regulatory requirements.
• Manage internal and external audit processes, ensuring adherence to regulatory timelines.
• Define and implement Service Level Agreements, setting standards for quality and ensuring operational activities meet established guidelines.

Governance And Compliance

• Ensure appropriate governance structures, policies, and processes are followed, advocating for continuous improvement.
• Work with the Regional Finance Manager to develop and implement a strategy for an effective and efficient Finance Operations model supporting the company’s growth strategy.

• To thrive in this position, we seek a talented and ambitious qualified accountant and a proven track record of 8-12 years in the field.
• Strong analytical abilities and effective communication skills will be essential in collaborating with diverse stakeholders and driving impactful outcomes.
• Fluency in English, both written and verbal, is a prerequisite for this role. As a global organization, there may be opportunities for business travel, both within and outside of India, allowing you to broaden your horizons and gain valuable international exposure.
• We value dedication and recognize the importance of work-life balance. While occasional flexibility may be required during peak periods, we foster an environment that respects your well-being and personal commitments.
• If you are a self-starter with a passion for service excellence and a natural inclination towards building high-performing teams, this role offers you platform to unleash your potential. We encourage innovative thinking, and your digital-oriented mindset will be highly valued as we strive to embrace technological advancements