We are looking for a Manager HR Shared Services for a Global BPO.

• Managing HR Operation team for smooth Onboarding of the employees.
• Managing the PAN Bank Internal and External Audits pertaining to Onboarding and Background verifications
• Responsible for Managing the Senior Grade employees Onboarding and Exit process.
• Issuing Show Cause and Termination letter for the Disciplinary and Red Background Verification cases.
• Responsible for presenting dashboard to CHRO on the complete headcount along with Payroll confirmation, Documentation and Background verification process.
• Handling complete process of Red Background Verification cases (Complete investigation and Issuing termination letter in case of Fraud)
• Handling vendor and client audit related to Background verification. Making discrepancy matrix as per the client requirement Coordinating with the vendor for initiating Drug Test for US and UK location employees.
• Coordinating with the vendor for timely completion of Background Verification
• Coordinating with the employees for insufficiency details and documents and sharing the same with the vendor.
• Ensuring the reports which are received from the vendors are thoroughly checked before publishing it to the vendor as per the Matrix set.
• Employee connect (Asking about the Background Verification documents and explaining them the Background Verification process) Handling a Background Verification Team (Allocating the additional checks applicable as per different client)
• Initiating additional Background Verification checks as per the client MSA.
• Coordinating with the vendor for timely completion of Background Verification
• Coordinating with the employees for insufficiency details and documents and sharing the same with the vendor.
• Initiating Background Verification as per the client requirement.
• Handling MIS and Trackers
• Handling Background Verification audit conducted by the clients
• Preparing MIS Reports Related to PES line of business.
  • Client MIS
  • Daily Field Tracker
    • Employment
    • Education
    • Criminal Check.
• Co-Ordinate with various POC in various Universities & Colleges for Speedy Education Check.
• Follow Up Related to:
  • Employment & Reference Check
  • Education Check
  • Criminal Check
  • Insufficiency of Document
• Handling Background Verification audit conducted by the clients.

• 7-13 years of experience in HR
• Any Graduate/Post Graduate
• Strong experience in Background Verification
• Skills: background verifications, human resources, onboarding