Join an innovative and dynamic team at Amplitude as a Manager of Shared Services, where you’ll play a pivotal role in driving enterprise integration and automation strategies. As our Manager of Shared Services, you’ll lead a team of skilled engineers responsible for orchestrating integrations, APIs, and DevOps solutions across various platforms and applications. Leveraging your extensive IT experience, you’ll collaborate closely with cross-functional teams to establish strategic directives, enhance operational efficiency, and foster a culture of innovation.

• Develop and implement a comprehensive strategy for Enterprise Integration & Automations, leveraging platforms like Workato, UIPath, etc., to streamline processes across diverse applications and platforms.
• Lead and manage a team of engineers overseeing Integrations, APIs, DevOps, and managing shared business applications, maintenance, demonstrating strong integration design and coding expertise.
• Collaborate with cross-functional teams to establish strategic direction, enhance operational efficiency, and foster innovation.
• Architect scalable integration pipelines and promote an API-first culture, ensuring alignment with company objectives and technological requirements.
• Stay updated on industry best practices and emerging technologies in API integrations and security to drive continuous improvement.
• Work closely with stakeholders to understand their Integration/API needs, fostering a culture of innovation, collaboration, and excellence within the team and across the organization.
• Translate business goals into technology solutions, defining integration & automation roadmaps based on business use cases.
• Define systems integrations, design patterns, and development standards to support scalable, multi-system solutions.
• Build an effective organization focused on Integrations, Intelligent Automations, and DevSecOps.
• Proactively engage executive leadership on escalations, risks, and resource allocation needs, ensuring attention to critical areas.
• Reuse and enhance digital modernization assets, methods, and collateral to drive efficiency.
• Participate in design reviews to ensure compliance with automation policies and principles.
• Conduct thorough code reviews based on high engineering standards.
• Perform architecture reviews and capability assessments, providing recommendations for application modernization and portfolio optimization.
• Stay abreast of best practices, trends, and advancements in AI & RPA, contributing to build vs. buy decisions and laying the foundation for their use at Amplitude.

• Master’s or bachelor’s degree in computer science, engineering, or related field, or equivalent experience
• Approximately 12 years of IT experience, specializing in delivering complex enterprise systems integrations and automations
• Hands-on technical leadership with at least 3 years of mentorship, supervisory, or management experience
• Expertise in business ecosystems, SaaS, iPaaS, SOA, APIs, RPA, microservices, and event-driven architecture
• Strong integration design and coding skills, particularly on platforms like Workato, MuleSoft, or Boomi
• Experience leading Release, Change, Development, or Program Management for DevOps
• Ability to work autonomously in a fast-paced environment, driving results through indirect influence
• Strong attention to detail, capable of managing multiple projects concurrently
• Adaptability, flexibility, and comfort with changing priorities and ad hoc requests
• Proficient in collaborating with personnel across all organizational levels
• Hands-on experience with Salesforce, SAP, ServiceNow or Zendesk, AWS, GCP, NetSuite, CPQ/CLM, Workday and ZIP integrations
• Familiarity with Robotic Process Automation tools like UiPath or Automation Anywhere
• Skilled in establishing new teams and processes following industry-standard best practices for DevSecOps
• Solid understanding of DevSecOps, Agile, Continuous Integration, Continuous Delivery, and related tools like Jenkins, Maven, Jira, Confluence
• Experience with release management coordination, monitoring tools, API testing tools, and agile methodologies
• Proficient in source control systems like Bitbucket, GitHub
• Strong verbal and written communication skills, with solid presentation abilities
• Certifications in Workato (Must), Boomi (Nice to have), MuleSoft Developer & Architect (Nice to have), TOGAF 9 (Optional), Automation Anywhere or UiPath (Optional)
• Additional experience with GCP, AWS, and Azure is a plus.