At Pathward, we take tremendous pride in our purpose to create financial inclusion for all™. We are a financial empowerment company that works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products.

• Drives adoption of WFM services across the enterprise.
• Establishes strategies, policies, program standards, and critical measurements for the team by assessing and assembling resources.
• Identifies process improvements and implements structure and procedures to improve WFM services and tools utilized within Pathward.
• Understands systems, technology, and communication between business units.
• Ensure checks and balances and other controls are in place for reporting and capacity planning.
• Analyzes results and trends and communicates results to leadership throughout Pathward.
• Analyzes and understands the data and provides solutions based upon the results.
• Ensures the department meets regulatory, compliance, internal and external audit. Initiate corrective action, as necessary.
• Assigns and monitor workflow of direct reports. Oversee and provide feedback on the work performed providing coaching and development opportunities as needed.
• Responsible for hiring, coaching, and performance management of direct reports.
• Other duties as assigned

• Bachelor’s degree or equivalent education and work experience
• Typically, 5+ years with bachelor’s or equivalent
• Attention to detail
• The ability to manage multiple, competing priorities
• Strong written and verbal communication skills
• Self Sufficient and well organized
• Sound decision making skills